Jason
We did drop the time ball on your order.
After the 12ga smithing "barrel chopping"was noted to be to short after a 3 week wait to be cut as we had lots on our gunsmiths plate, we should have known the gun was going to be to short. we then refunded your credit card for the amount of the shot gun as you asked.
Jason, you did do all the right things.
We have been going through a move to bigger retail space with more phone lines and more phone staff to help us achieve the service we can be proud of. We dislike to disapoint anyone and we did let you down!
Please accept our apology and 10% off next purchase if you so choose to do so!
Hand gun refund has been done just now and your phone was called to relay this.
Once again, sorry for taking too long with your order
Armand
