Tristar crooked barrel

yashar said:
Hah, Tristart answered the email about sending barrel and they said they have repair facility here in Canada, I don't know why they didn't mention it before and asked to send to US.

Here is the place they provided for warranty service, Grech Outdoors.
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Don't send Grech an email unless you want a response next year. Best to call them. I have had excellent experience with them in the past. Just not by email….
 
Not sure how much experience you have with o/u but it is possible that you are mounting the shotgun at an angle. I used to have that issue until another shooter pointed it out.
 
1963beretta said:
Don't send Grech an email unless you want a response next year. Best to call them. I have had excellent experience with them in the past. Just not by email….
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They got back to me quickly when I inquired about the trigger recall on my Henry Single Shot. Only took about a month to get the gun back from them all fixed up, I was pleasantly surprised given the reputation Gretch has around here.
 
I have a 20g SKB sxs .Right barrel is mod shoots perfect 60/40 poi very pleased .Left barrel full shoots 60/40 as well but a half pattern to the right .Fully 75% pellets to the right of center .Shot 2 rounds of trap with it 25 left barrel 25 right barrel broke 20/25 both times .Moral of the story still hits moving targets .
 
alltieear said:
Not sure how much experience you have with o/u but it is possible that you are mounting the shotgun at an angle. I used to have that issue until another shooter pointed it out.
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Many people mount the gun canted one way or the other and never know it, the only want to tell is have someone watch you. Usually a right hand shooter will cant the gun left which places the shot pattern in the bottom barrel left.
 
I use a Caldwell rifle rest,, line it up so there is no chance of canting.but yes fit is a big difference as is how you hold. My 1883 Dougal is dead on both barrels ,something to be said about "old guns"
 
sillymike said:
What about just returning the gun to the place you bought it from and let them deal with the issues?
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Most shops, including the big box stores, will direct you to the warranty centre if there is a problem with the gun. Understandably, this is sub-optimal for the owner of the gun. A fella might get lucky with a particular store, but that would be solely at the discretion of the store owner.
 
Falconflyer said:
Many people mount the gun canted one way or the other and never know it, the only want to tell is have someone watch you. Usually a right hand shooter will cant the gun left which places the shot pattern in the bottom barrel left.
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Stand in front of a large mirror and shoulder and point the barrel at your image... you can easily see if the muzzle is canted or not.
 
cosmic said:
Most shops, including the big box stores, will direct you to the warranty centre if there is a problem with the gun.
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I'm not a lawyer... But I'm pretty sure if a product is defective from the get-go, the store has to refund or replace.
- Of course, if the OP had the gun for a few months before reporting the issue... that might be a different story.
 
sillymike said:
I'm not a lawyer... But I'm pretty sure if a product is defective from the get-go, the store has to refund or replace.
- Of course, if the OP had the gun for a few months before reporting the issue... that might be a different story.
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One would like to think so. Legally, I would guess that the store acts as an agent to sell the gun on behalf of the manufacturer. In the event of a warranty claim, the manufacturer (or another agent) steps up to the plate (hopefully). The minute the gun leaves the store, it is deemed "in warranty".
 
https://ised-isde.canada.ca/site/of...ces-and-consumer-concerns/refund-and-exchange

In Canada, businesses are not obligated to accept the return of purchased items unless they are defective.
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If store sold me a defectives item, and they push me over to the manufacturer to deal with the issue...

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