They said their triggers are designed for milspec guns and they are not familiar with the Troy.
I'm not trying to rub it in, but if you did a little research here you would have learned that the PAR does not work with many after market AR15 triggers like the Geissele you installed. The TriggerTech ones are probably your best choice ones for the PAR or an AR. In Geissele's defence, they make that trigger pack for the AR15 and not the PAR. They are not on the hook for it not working in a rifle it was not designed for.
Moe