TI is a business and they have a business to run. They don't have time to deal with the tiny vocal minority of customers with so much child-like impatience that simple knowledge that he rifles have arrived and are being shipped is not enough of a status update for them. They need to tune out the static and focus on the job at hand - shipping the rifles and not catering to incessant and pointless requests for status updates, photos and God only knows what else.
Well said !!!