Very dissatisfied with the service.

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kman35ca

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I buy a comp off you guys. Threads haven't been cut deep enough. I send you a few e mails and nothing. 2 weeks later I decided to try again and this time you respond and offer to fix it. After I already bought another one someplace else. Ask to return it for my money back. Which is not unreasonable.... Silence again....So I sold it for a profit 20$ Thanks again.
 
And another dissatified customer complaint thread this week

Sorry to hear you had crappy service but worked out
Well in the end.

But its hassle that you shouldnt have to deal with
 
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They may have been away , and responded to your e-mail when they returned offering to fix it ; and you sold at a profit , so win-win all around...:rolleyes:
 
I buy a comp off you guys. Threads haven't been cut deep enough. I send you a few e mails and nothing. 2 weeks later I decided to try again and this time you respond and offer to fix it. After I already bought another one someplace else. Ask to return it for my money back. Which is not unreasonable.... Silence again....So I sold it for a profit 20$ Thanks again.

so what would you like us to do?

in our last email to you we did say we are sorry for missing you email/s and ask that you return it.
I,m sure i have those emails here somewhere.. i can send them to you if you don,t remember what was written.
our products are made to a very tight spec, cant say that for every product on the market, it seems out of the 4000+ linear comps we have made todate we have had about 10 that were an issue, which is not good for us.

can you please do us a favor and let us know the person you sold it to so we can help that client, we don,t sell defective product, but as these are machine threaded not taped, that can happen at times.

again sorry for the issue and we hope to make it up to you next time.

S&J

If anyone else has run into this issue please contact us.
 
I buy a comp off you guys. Threads haven't been cut deep enough. I send you a few e mails and nothing. 2 weeks later I decided to try again and this time you respond and offer to fix it. After I already bought another one someplace else. Ask to return it for my money back. Which is not unreasonable.... Silence again....So I sold it for a profit 20$ Thanks again.

I'm thinking your feedback score may be taking a hit when your buyer realizes you sold him a defective piece.
 
I buy a comp off you guys. Threads haven't been cut deep enough. I send you a few e mails and nothing. 2 weeks later I decided to try again and this time you respond and offer to fix it. After I already bought another one someplace else. Ask to return it for my money back. Which is not unreasonable.... Silence again....So I sold it for a profit 20$ Thanks again.

Why would you even consider selling a bad part to someone, especially at a profit, and not tell them why your getting rid of it.
 
I buy a comp off you guys. Threads haven't been cut deep enough. I send you a few e mails and nothing. 2 weeks later I decided to try again and this time you respond and offer to fix it. After I already bought another one someplace else. Ask to return it for my money back. Which is not unreasonable.... Silence again....So I sold it for a profit 20$ Thanks again.

#### move selling a defective item to someone else. Karma.
 
kman35ca sold a knowingly defective product to someone else for a profit… and has the balls to complain about customer service…

Personally I don't think you belong here.
 
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kman35ca sold a knowingly defective product to someone else for a profit… and has the balls to complain about customer service…

Personally I don't think you belong here.

He must bought the Item that was part of the scratch and dent sale.

liner comps.
comes with crush washers
slc-2 tight threading , it is 1-2 x28 just needs to be worked on a bit $25ea
nlc-2 same as above $25
slc-762 same as above $30
nlc-762 same as above $30
 
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Let's not dog pile guys .
No one's perfect
I have had another client email us tonight with the same issue
So we are going to pull the rest and check them.
If needed we will re tap them
 
Let's not dog pile guys .
No one's perfect
I have had another client email us tonight with the same issue
So we are going to pull the rest and check them.
If needed we will re tap them
I almost always take the side of the consumer in these threads. However, selling something you know to be defective and calling it a little tight is not someone I want to deal with on the ee.
 
I buy a comp off you guys. Threads haven't been cut deep enough. I send you a few e mails and nothing. 2 weeks later I decided to try again and this time you respond and offer to fix it. After I already bought another one someplace else. Ask to return it for my money back. Which is not unreasonable.... Silence again....So I sold it for a profit 20$ Thanks again.



 
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