Vortex Scope Off for warranty

[ArmedGinger]

So I've got one of the old style Viper 6-24x50. Ever since I bought it the magnification ring was stupidly hard to turn (I mean grunt and groan while trying to turn it). I tried everything to get it to loosen up.

I finally gave up on it today and packaged it up for warranty. They state it will go to Ontario first and then if it needs work, off to the US of A. Turn around time approximately 4-6 weeks they claim.

 

[FirearmsEnthusiast]

Lots of us have used the Vortex warranty.

While scope failures are never fun, Vortex has always provided solid warranty support.

My Nightforce and Schmidt & Bender scopes have never failed, but if they do, they'll be out of warranty (ouch).

 

[peterdobson]

Nightforce is life-time warranty and their service department is staffed with intelligent people, a cut above as is their product. We coordinate warranty claims even if not purchased from us.

Best regards,

Peter

 

[FirearmsEnthusiast]

Nightforce is life-time warranty and their service department is staffed with intelligent people, a cut above as is their product. We coordinate warranty claims even if not purchased from us.

Best regards,

Peter

Thanks Peter - was not aware of lifetime warranty for Nightforce, but totally aware of your steadfast support!

My Nightforce gear is as rock-solid as the day I bought it!

 

[Suther]

Thanks Peter - was not aware of lifetime warranty for Nightforce, but totally aware of your steadfast support!

My Nightforce gear is as rock-solid as the day I bought it!

Yeah that's good to hear. At first I was like wtf a scope of that value doesn't have a lifetime warranty!? I don't expect everyone to have a vortex style no questions asked, even if you dropped it out of your tree stand we'll fix it warranty, but a regular warranty is very desirable.

 

[mebiuspower]

At first I was like wtf a scope of that value doesn't have a lifetime warranty!?

Because they don't need it. Look at Aimpoint warranty.

 

[ArmedGinger]

I've only used Vortex Warranty twice since they first came into Canada. The first was when my scope fell off my bench and broke the lens. This is the second. So I am happy with the quality for the price. I really can't justify nor afford $3000+ for optics on my rifles.

 

[Suther]

Because they don't need it. Look at Aimpoint warranty.

If they don't need it, that's just more reason to offer it.

 

[TacticalCanuck]

Just went through it - and they delivered. Took just under 4 weeks from start to finish. You are in good hands. Be patient, and you will be back on the firing line in no time.

 

[Sierra 2]

I've had three Vortex scopes....I've used the warranty three times.... Their warranty is great (....except for the fact you have to use their warranty - just saying)

 

[p.Rundle]

Because they don't need it. Look at Aimpoint warranty.

I broke my aimpoint's factory mount screw and set piece, phoned aimpoint, and they sent it for free, along with some goodies. I bought the dot used, and it's originally from 2008. I fail to see how that's bad warranty.