Waiting for a KSG for 8 months and Backorder cancelled

Izzit

Izzit

Regular
EE Expired
Location
Manitoba
Like the title said pretty disappointed with the lack of info from Wolverine supplies about Kel-tek products no longer available from thier store. Got my e-mail today with no explanation other than an apology. I would have liked some sort of explanation and since I foolishly only wanted the one KSG, I did not pre-order anywhere else. Now with this I can expect to give up since there is now a 2 year wait at most other vendors.

Regards to all,

Joseph
 
Crap! I'm supposed to be getting one from Lanz in the next shipment... I have my fingers crossed I will get it...

I wonder why Wolverine dropped the Kel-Tec product line? Not enough supply???

Cheers
Jay
 
Jay said:
Crap! I'm supposed to be getting one from Lanz in the next shipment... I have my fingers crossed I will get it...

I wonder why Wolverine dropped the Kel-Tec product line? Not enough supply???

Cheers
Jay
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Maybe kel-tec dropped them and Canada. I bet they cant keep up with U.S demand and decided to drop Canada.
 
How do you think I feel after waiting for 17 months for one from Wolverine. I'm incredibly pissed off and will never buy anything from this company again. If you can't get the product fine but why waste your customer's time. I contacted them 5 months ago and they said I was finally near the top of the list but wouldn't tell me exactly where which I thought was odd. Next time I'll do business with a reputable company that has some integrity.
 
In the businesses defense... I believe ALL of the store should have required a decent deposit... It would have prevented guys from getting on every list...

That being said, yes it sucks, but the supply issues are completely understandable from Wolverines end.

Cheers
Jay
 
thepress83 said:
How do you think I feel after waiting for 17 months for one from Wolverine. I'm incredibly pissed off and will never buy anything from this company again. If you can't get the product fine but why waste your customer's time. I contacted them 5 months ago and they said I was finally near the top of the list but wouldn't tell me exactly where which I thought was odd. Next time I'll do business with a reputable company that has some integrity.
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I can understand being pissed at them for not giving you a reason - but this seems a bit over the top when it comes to something that seems to be out of their control. Why crucify the company for one issue?
 
Wolverine Supplies said:
Mainly supply difficulties’, a three year waiting list doesn’t make any business sense.
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Sure a 3 year waiting list but I was still 8 months closer, and the other fellow "thepress83" said he was 17 months into his wait list he was at least close. How is anyone supposed to appreciate a kick in the nuts when we have (at least I have) been patiently waiting. I sent one polite email last week and got a reply saying "hang on still going to be a while" I was still closer to owning one than I can say now.

Regards,

Joseph
 
snooze you lose. I got on the list day one of the pre order... and the gun came through a year later. But that said mangaing a 3 year long pre order list makes no sense, particularly if you can sell each and every one that you get in.

Easier to just get em in and sell them first come first served.
 
Well, Kel-Tec is no longer on their list of suppliers- I doubt that Wolverine had any say in the matter. They've got a good reputation- this seems a little quick to start bashing them here. Kind of like the spoiled child throwing a tantrum. Open your eyes and clean out your ears. US manufacturers are YEARS behind now because of the panic buys down south; do you think they give a rat's fuzzy fart-launcher about Canadian sales? For all we know, Wolverine told them to stuff it because they weren't getting product- and wanted to get rid of a backlog of unpaid-for preorders.

Let's hear their side of the story. You say their explanation was that they could no longer provide Kel-Tec, correct? What more do you want?
 
NorthernCX said:
Well, Kel-Tec is no longer on their list of suppliers- I doubt that Wolverine had any say in the matter. They've got a good reputation- this seems a little quick to start bashing them here. Kind of like the spoiled child throwing a tantrum. Open your eyes and clean out your ears. US manufacturers are YEARS behind now because of the panic buys down south; do you think they give a rat's fuzzy fart-launcher about Canadian sales? For all we know, Wolverine told them to stuff it because they weren't getting product- and wanted to get rid of a backlog of unpaid-for preorders.

Let's hear their side of the story. You say their explanation was that they could no longer provide Kel-Tec, correct? What more do you want?
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I can vent if I want. The handling could have been better and informative rather than brusque and not informative. I personally with my contact with them was respectful and patient and I have only bashed thier handling of this situation.

I agree with your point on Kel-Tec not being able to keep up with demand for any item they produce in light of the potential changes to gun laws in the US. Kel-tec just released a price warning on the KSG that they were anticipating having to introduce a price increase on that product due to development costs in light of that the KSG is included in a potential weapons ban.

I am not condoning nor would I consider not doing business with Wolverine as except for this issue they have been good to deal with.

Regards,

Joseph
 
You can always pay damn near three times retail on the EE like I just did...... I mean, it's only money,easy come easy go, right ?
I do believe that wolverine owes some kind of explanation, if I was on their list I would be pissed.
 
The e-mail that I had sent out today bothered me, I did not enjoy sending it, I have never sent one out like that before and I hope I don’t have to again in the future, I feel I have let down several hundred customers who had faith in me and were relying on me to supply a product, I am not enjoying that feeling.

Like most things in life things are never as simple as they appear. I could post a lot of detail here, point fingers and sling some mud! For what purpose? it would achieve nothing! The bottom line is that yesterday a decision was made that Wolverine Supplies would no longer be stocking Kel-tec products. I decided the important thing was to notify all our customers who had back orders with us as quickly as we could of that decision. Today we sent a personal e-mail to all the customers who we had a current e-mail addresses for, for those others we will make every effort to call in the next few days.

There is really nothing more I can add, except if I was one of you who was patiently waiting I would also be feeling very pissed off, I understand your feelings, I am sorry that this had to happen.
 
The list became meaningless, expected supply could probably never met demand.
The responsible thing to do is cancel the list and not take any more till supply issues are resolved.

I can imagine the list was hundreds of names long, which ment they got e mails and phone calls every day from people asking " where am I on your list? Big waste of resources
 
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