Warranty - CLEAN & LUBRICATE YOUR GUN!

I'm a firm believer in getting some lube into your gun. Depending on the firearm I'm hosing it down with G96, squirting some Slip2000 into it or wiping on some good ol synthetic 10/30

But for me, if a gun won't run at least 1000 rounds without a takedown and cleaning, it's just not a good firearm. I actually want them to go for several thousand. (Obviously this doesn't apply to precision or even hunting rifles that you want accuracy from and want to keep the bore nice and shiny_

That said, if a firearm malfunctions,, I'll be disassembling, cleaning, looking for obvious broken parts and testing long before I send it in for warranty. While not every service center is the same, it's been my experience that sending a firearm in for work results in a very long wait, even over a year before resolution, so that is an absolute last resort.
 
Chemist said:
Good morning everyone.

As many people know, we handle the warranty for many firearms companies in Canada. Most delays are from us waiting for parts from the various manufactures. We stock 1000's of firearms parts but sometimes they need to be sourced from the manufacture which can take a while. We don't like waits either.

Now for the real reason for the post. Please clean and lubricate your firearm. You have no idea how many people send in firearms that have never been cleaned or lubricated. With the increase of 22LR semi auto's on the market this is even more so important....22's get dirty really fast as they have a blow back action. This means you need to clean them more. You also need to lubricate them. Use a good gun oil, don't use motor oil. You might think I am joking but we see guns coming in all the time with thick motor oil in the action....or dry as a bone and never lubricated.

If you send in your firearm for warranty work and we find that the issue is caused by a lack of general maintenance, that isn't warranty and you will be billed. I don't want to sound harsh but we're getting a lot of 22's in that are just dirty. I'm sure it is because there are a lot of new 22 shooters out there who were used to AR15's and the like that would eat anything, dirty or not.
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They don't deserve to have them. Maybe they never clean out the cat's litter box either. Sheesh!
 
Gatehouse said:
I'm a firm believer in getting some lube into your gun. Depending on the firearm I'm hosing it down with G96, squirting some Slip2000 into it or wiping on some good ol synthetic 10/30

But for me, if a gun won't run at least 1000 rounds without a takedown and cleaning, it's just not a good firearm. I actually want them to go for several thousand. (Obviously this doesn't apply to precision or even hunting rifles that you want accuracy from and want to keep the bore nice and shiny_

That said, if a firearm malfunctions,, I'll be disassembling, cleaning, looking for obvious broken parts and testing long before I send it in for warranty. While not every service center is the same, it's been my experience that sending a firearm in for work results in a very long wait, even over a year before resolution, so that is an absolute last resort.
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Almost seems like a reason to deny warranty.

Businesses should before shipping firearms, inspect it for defects. Then passing the buck to warranty and customer. Bent barrels, bent/crooked sights, missing parts. Stuff that obviously will get you an email for.

I can see it... Warranty work for bent barrel or broken sights. You didnt clean it, so that is why it failed.
 
aragorn1 said:
My shooting buds always say and think I’m nuts. A gun of mine never hits the safe dirty. If it gets fired it gets cleaned and lubed before being put away
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Ditto. Missing in the "my gun should run for 1000 rds.+" idea is how dirty even the bolt face can become after even 100 rounds of 22LR. Like so many things rimfire-specific, even that can be different one ammo type to another. I've pulled dirt, grass, bugs out of guns "always kept clean" but for some reason won't eject. haha

My cleaning bench features a number of fine brushes, dental picks metal and plastic, fine wood dowels/skewers I can cut to wedge/chisel shapes and get into crevices and Q-tip style swabs in a half dozen sizes etc.

Don't always have time/inclination for a full tear down, but after every shooting session;

*bolt removed/inspected and face/ejectors cleaned spotless
*chamber end of barrel inspected, all visible crud removed from inside of receiver e
*abrasive, pull-through felt plugs with solvent pulled through followed by felt patches
*lightly oiled patch through the bore then a dry one
*dust wiped from the stock/scope with a damp cloth
*exterior metal wiped down with a lightly oiled cloth

I was sent a rimfire cleaning article from one of the CGN sponsors who equips competitors. Went into depth on the risks of leaving crud in your barrels. Kinda stuck with me. lol
 
OkayShooter said:
Almost seems like a reason to deny warranty.

Businesses should before shipping firearms, inspect it for defects. Then passing the buck to warranty and customer. Bent barrels, bent/crooked sights, missing parts. Stuff that obviously will get you an email for.

I can see it... Warranty work for bent barrel or broken sights. You didnt clean it, so that is why it failed.
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:)

I've often found it's easier to just order parts from a third party in the USA or other place rather than go through warranty service in Canada. There are exceptions- The stock on one of my Henry Hoimesteaders broke and the Canadian warranty center sent a new one fairly quickly. But I've been waiting for some small parts for Ruger American bolt actions for about a year so I ordered them from the USA and they should be here in a week.
 
remington jim said:
Really ? You need pictures to see what a Dirty action in firearm looks like ? do you even shoot one ? :p
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I don't think that's the case at all. I think what he mean was to show these offenders what isn't acceptable. Clearly there's multiple definitions of what constitutes clean.

On the flip side of things. I can see where there would be certain circumstances where you'd want to have a slight amount of build up in the action to demonstrate a problem. I had a 22 that off a deep clean, would run a mag or two and then sh*t the bed. My understanding/ experience is that most warranty work doesn't include extensive test firing. So if you send them an immaculately clean gun and they test fire a few rounds, the issue may not present itself.
 
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