Water filtration on a whole new level!!

[Farmboy]

Is there any more of these in stock i cant find it on your site

Located here on the website.

 

[H.K.Glock 007]

Located here on the website.

I tried contacting you via email in a response to my order number 2888.
Looking to maybe add one or 2 bottles and perhaps appropriate filters to order if it can still be added.

ttys
thanks

 

[Farmboy]

Jenn's been swamped with emails and orders for the Team Canada hat.

If you sent between Friday evening and this morning, she's still working on it

She should get back to you shortly on that.

 

[H.K.Glock 007]

Jenn's been swamped with emails and orders for the Team Canada hat.

If you sent between Friday evening and this morning, she's still working on it

She should get back to you shortly on that.

Im asking for it to be added to my 2 hat order. :-D

 

[TravisGRAYL]

Fortis - we take this complaint very seriously. Thousands of people have used GRAYL, all over the world, and you are the first one to report sickness using the device.

I will contact you privately to retrieve the product at our cost. I need to study the device to determine whether this is 1. post-purchase damage 2. user error (no offense, but it can happen) or 3. manufacturing problem.

We will refund or replace, at your preference.

Very sorry for your experience with GRAYL.

Travis
GRAYL Co-Founder

Me and my buddy were out stopped at a stream and we used his Grayl. Nearly pooped my brains out that night. He was the same thing. Tried it again, same spot just to see if it was it 3 weeks later, same result.

 

[Jamie]

I would like to see the base cup be set up that I could boil water in it if a future gen


I really like mine and use it a lot

 

[Ceska]

I'll pass on these. There is too much area for cross contamination when using this product.

 

[Farmboy]

There is too much area for cross contamination when using this product.

Even if being very careless, cross contamination would be really hard to achieve.

 

[TravisGRAYL]

You can boil water, Jaime. You just need to remove the bottom rubber piece. That won't affect the water holding capacity, and the stainless steel can be placed directly on an open flame.

Of course, you lose your non-slip rubber bottom. But if that's a trade-off you're willing to make, you'll have a multi-purpose device.

Safe adventures!

Travis

GRAYL Co-Founder

 

[Farmboy]

You just need to remove the bottom rubber piece. That won't affect the water holding capacity, and the stainless steel can be placed directly on an open flame.

Sweet!

 

[rigrat]

How much salinity could this filter remove? ie Could it make sea water usable? Thx Trav

 

[Jamie]

You can boil water, Jaime. You just need to remove the bottom rubber piece. That won't affect the water holding capacity, and the stainless steel can be placed directly on an open flame.

Of course, you lose your non-slip rubber bottom. But if that's a trade-off you're willing to make, you'll have a multi-purpose device.

Safe adventures!

Travis

GRAYL Co-Founder

sweet!!!

 

[gravis]

Me and my buddy were out stopped at a stream and we used his Grayl. Nearly pooped my brains out that night. He was the same thing. Tried it again, same spot just to see if it was it 3 weeks later, same result.

This does not sound good! what say you Mr Grayl ?

 

[cwmt3]

This system is only good if you can constantly be near a fresh water source. For this I will have to pass. I will stick to my pump and bladders.

 

[Farmboy]

This does not sound good! what say you Mr Grayl ?

Already addressed.

Fortis - we take this complaint very seriously. Thousands of people have used GRAYL, all over the world, and you are the first one to report sickness using the device.

I will contact you privately to retrieve the product at our cost. I need to study the device to determine whether this is 1. post-purchase damage 2. user error (no offense, but it can happen) or 3. manufacturing problem.

We will refund or replace, at your preference.

Very sorry for your experience with GRAYL.

Travis
GRAYL Co-Founder

This system is only good if you can constantly be near a fresh water source. For this I will have to pass. I will stick to my pump and bladders.

I've used it with water from puddles, melted snow in my truck bed, water from the eves trough etc. Basically any water.

Pump and bladder take up more room, still require water and you now have to carry 2-3L on you. It's a trade off on what an individuals personal preferences are.

 

[elwoodpdowd]

With everything there are skeptics. I've been using mine for over six months and I have no complaints. Grayl takes all complaints seriously and have stepped up when I had an issue.
Great service from One Shot Tactical and great communications from Grayl.

Keep up the good work.

 

[TravisGRAYL]

No Rigrat, GRAYL is not a desalination unit. It only works on fresh water.

How much salinity could this filter remove? ie Could it make sea water usable? Thx Trav

 

[TravisGRAYL]

We take Fortis' concern very seriously. After thousands of cups sold and thousands of happy customers, this is the first account of a waterborne sickness.

GRAYL tests every filter during production and sends samples from each shipment of finished filters to an independent lab. We have yet to see a single failed filter in these tests. It is, of course, possible that fortis got the first failed filter.

It's also possible that Fortis ingested an impurity through food or lack of hand washing. Unfortunately, we can't find out because Fortis threw away the filter in question.

We have communicated directly with Fortis, and made it right.

This does not sound good! what say you Mr Grayl ?

 

[gravis]

Ah the 'ol missing filter....lol

 

[Nyksta]

im surprised that after pooping his brains out, he would go back a few weeks later and ride the roller coaster again....