No issues with my order except for some handling marks on the shotgun barrel. Hard to tell if it was on display or something, but for the price I won't complain much. The website, I agree, not the most user friendly but hey, it's okay. If you're buying just one item and not rushing to grab everything you can until it's too late, you shall be fine

Also, I know at least a few other sites with the same 'enter PAL prior to add to cart' workflow, so it's not uncommon.
I wasn't asked to pay extra for shipping and I had no issues with delivery. The courier arrived in a branded truck, and asked for signature. Same experience as with any other carrier. I guess with Canada Post reducing services and not willing to handle certain items, we will be seeing more and more less known companies filling the void, and I have no issues with that.
One last word about extra shipping charges. This happened to me before. In my case, however, I could clearly see the message in my shopping cart saying that. And when it did happen, I had an option of cancelling my order for a full refund. Frustrating? Yes. End of the world? No.
Anyways, just thought I would share my experience
