What do you think

heavybullet, its here when ever you decide.

i felt your frustration the first time , im one of those who thought that you couldnt possible get two duds in a row from SIR , BOY! was i wrong bcos i own 2 sks and never had any problem .

sure... easy for them to blame the dozen sets of hands over the 50 years then themselves for a sh*tty job in selecting/inspecting a replacement sks for you.
 
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OK how about this, what did you pay for the gun? $150.00 perhaps? Think about the time it would actually take to "Inspect" a rifle for you. I'd charge 1 hour,($85.00) that would be to take it apart, degrease and gauge inspect your $150.00 rifle. Now we're up to $235.00. Would you pay that much? No of course not. but I could just send you another one, right? So now this one doesn't work. OK, send it back and get one that does. If this was a $1,500.00 rifle that I was actually making a bit of profit on then then things might be different. Remember, no dealers can warranty a rifle manufactured in China. Why don't you send it to Norinco and see what kind of luck you have with them? The last batch of SKS's that came into the country were stored in mountan caves for the last 50 years. They were made in a rush and stored in 45 gal drums waiting for the white hordes to come over the hill.This was done so that the government could give every peasent a rifle and ammo, not to supply the sporting market some 50 years later. Would either of these rifles fired, probably. Would they be accurate? Well how accurate is an SKS anyway? Send your rifle back and ask them to send you another, don't be snotty, they can only send you what they have. They have no control over what kind of junk the distributer sent them. Try to remember the profit margin on $150.00. They have already spent thier profit paying someone to ship you two rifles and now perhaps a third. They have suggested to you that they would send back your money, thats one way of getting you "Out of thier hair".

Sorry, been on the other side of the counter a bit too much lately.

Scott
 
More excuses.

I'd like to see documented proof that said rifles where stored in mountain caves, as this is not standard military doctrine of the Chinese army...they have very secure dry warehouses for their military arms.

Here are the facts...A retailer stands behind the product, and ensures it meets a level of quality that they would be proud to sell, or don't bother buying the product from the supplier in the first place.

It is not the fault of the customer that the retailer is dropping the ball, nor is it the customers job to do the retailers job, and chaise after the wholesaler.

Also there is allot more to it then counting up what one perceives they are worth per hour...you are not a Dr. or a Lawyer, you didn't go to university to learn to sell rifles, and ammo you work in retail.

So what your job is worth per hour is based on how happy the customer is.

Get it?

:mad:
 
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Well, to be more correct, I did indeed go to the big U, I have three degrees, but that is neither here nor there. I simply work in a retail gun store now and then to suport my gun habit. How much time do you suggest a sales person spend selling a $150.00 rifle? I personally am forced spend way more time selling a $150.00 rifle than I do selling a $3,000.00 rifle. Now the question is why? This is sometimes due to the fact that the person who is buying the $150.00 rifle usually, but not always, is on the lower end of the pay scale and wants to ensure he is getting the best bang for his buck. No problem there, these are great customers and come back time after time because of the service they have recieved.Then there is the customer who wants tell me all about what he knows about what I'm selling.This waistes a considerable ammout of my selling time and without blowing my own horn I know more than he does, but I politely pay attention untill rescued by another customer who actually wishes to purchase something. Don't get me wrong, the lightly spending customer is just as important as the heavy hitter but, with whom will I make more money, keep the lights on, keep the heat on and pay very good staff. As I mentioned in my post, the store, S.I.R. has offered to send back the money paid for the gun. Take it and run! As I also mentioned time is money. If these stores are to exist and get better and bigger then as a customer you have to understand keeping me on the phone and telling me all about how your 300 win Mag Remington with a lightweight sporter barrel will shoot 1/4" groups at 500m (You figure out the math, this is not even phyically possible) or a relentless barrage of questions while standing at my counter makes it more and more difficult to make money. Making money is what we are here for, would you prefer that we didn't and just ceased to exist? The margins available on firearms is very small indeed. At my "Real" job, I would not even discuss product at the profit level that the average gun store sits at.
It would be a waste of both my customers and my time. Now as to the storage of Chinese military arms, I have seen Chinese guns that have come to our country looking like they just walked out of the factory and others that appeared as if there was not a can of oil in the whole of the country. If you will note, I mentioned tha last batch of SKS's. These rifles were produced in the early to late 50's and were packed in grease and stored in 45 gal drums in caves. They were intended to arm a peoples army and would be utterly useless stored in the big storage facilities in the city. How would you arm your army fast? (I have some personal knowledge of these cave storage facilities)
I hope this explains what a said previously.

Scott
 
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m39a2 said:
OK how about this, what did you pay for the gun? $150.00 perhaps? Think about the time it would actually take to "Inspect" a rifle for you. I'd charge 1 hour,($85.00) that would be to take it apart, degrease and gauge inspect your $150.00 rifle. Now we're up to $235.00. Would you pay that much? No of course not. but I could just send you another one, right? So now this one doesn't work. OK, send it back and get one that does. If this was a $1,500.00 rifle that I was actually making a bit of profit on then then things might be different.

Sorry, been on the other side of the counter a bit too much lately. Scott
Click to expand...

a simply field strip and visual inspection for missing and broken parts would do, no need to have it cleaned and gauged, this process wouldnt take more than 10 min.

the actual cost to the company wouldnt be $85 an hour, a simply task like this , the employee who is shipping the replacement rifle could do and if he is making $20/hr then the 10 min would actually cost the company an extra $3.33.

for $3.33 is a small price to pay to save the customer more grief and frustration .... resulting in happier customers. :D
 
heavyBullet said:
LOL I see your a night owl Curtton. As soon as I get this mess figured out with S.I.R I will let you know. Thanks again :)
Click to expand...

on the lighter side.

heavymetal, you sure are observant. i was up in the wee hour of the night playing with my new toy, yup!! CZ858. i had to have it so i mastercard it... when i woke up at 6.30am for work and i felt like sh*t , probably look like one too, lol.
 
Well M39, all this would have been solved before it started if the lady answering the phone at S.I.R actually had any knowledge of what the conditions of sale are for a military rifles. Had she told me they carry no warranty, I would not have bought it sight unseen. In fact it was clearly explained to me that I could send it back for any reason within thirty days for a full refund, and if it was a defect, the shipping would be paid for the return. My sale was based on this incorrect information...is this my fault ??? I think not. The sales people on the phone represent the company, and therefore are resposible for any mis-information they pass on to customers. Also, when I spoke on the phone with the person in charge of the rifles, I Clearly expained what I wanted, and if what I wanted was not available to simply refund my money like was offered. Sending me a rifle with the receiver altered in that way is clearly not what I had asked, and why they send me something like that when they knew exactly what i wanted instead of just refunding me, is very puzzling.

In any case, its going back and I am out the cost of shipping because they do not call the part ground off the rifle a defect. A $20 lesson learned .
 
Mis-representation is a no no in any business. I wonder why the reciever was altered? Was this rifle sent to another customer then returned then sent to you?
Never the less, get your money and run! After this latest description of the antics of the seller I would not buy from them again. We try very hard at the store I work at to have people on staff that can answer questions and know what they are talking about. If they don't, they find someone that does!!
Take care, best of luck in your SKS search.

Scott
 
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