Whats so hard about answering an email

Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
oh well..

Sorry for not getting back to you as quickly as you would like. Please understand that we are literally getting hundreds of emails a day now. We are trying to respond as fast as we can. However, we have prioritized handgun transfers as we want to get these started before JT does something stupid like stopping transfers from being initiated.
 
It’s hectic in many buisness at this time. It’s difficult to find enough/good staff. I also know from a personal front that occasionally, you forget to hit send, read it and reply in thought but get distracted by something else. Most places are ringing off the hook and lots of “balls” are getting dropped. It’s a strange market.
 
Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
oh well..

Quantity and time..maybe you are not aware of the restricted buying frenzy…many store stopped answering email, phone for a few days while they deal in transferring guns before the comming purchase ban. Easy to understand.
 
Emailed the company a couple days ago and zero response..I understand companies are busy but what happened to basic customer service..
oh well..

This guy is a grade a douche. Did you ever stop to think that they probably didn't get back to you because they have hundreds of people like you emailing them stupid questions? Two weeks ago you'd get your reply asap. Stop emailing them, order your shi* and kick back, or phone them if you got a question about a product.
 
This guy is a grade a douche. Did you ever stop to think that they probably didn't get back to you because they have hundreds of people like you emailing them stupid questions? Two weeks ago you'd get your reply asap. Stop emailing them, order your shi* and kick back, or phone them if you got a question about a product.

I am wondering who is the douche.

Keep your mouth in check.

If the companies don't want our business they can as well shut down their web site and get along with their business.

I am too waiting for a response from 2 companies and it kind of pissed me off that the only thing which doesn't seem to shut down is their sales team.

They are making a killing with their sales right now, many will probably retire, bye bye.

Yadada, I will soon have enough feeling sympathy for them and have my cc cancel the orders.

edit: No order with western metal, they had the decency to reply - that's great. I will keep you guys in mind for my next order.
 
I am wondering who is the douche.

Keep your mouth in check.

If the companies don't want our business they can as well shut down their web site and get along with their business.

I am too waiting for a response from 2 companies and it kind of pissed me off that the only thing which doesn't seem to shut down is their sales team.

They are making a killing with their sales right now, many will probably retire, bye bye.

Yadada, I will soon have enough feeling sympathy for them and have my cc cancel the orders.

edit: No order with western metal, they had the decency to reply - that's great. I will keep you guys in mind for my next order.

Look, if you’re mad about not getting proper service maybe try what OP did and post in the correct subforum instead of hijacking his thread with western metal to air out your grievances regarding other retailers. Maybe you’ll get a reply like OP did here. Nobody here is going to care whether you get CC to cancel those orders or not.
 
Bad form. Bad form. You could have at least asked on here instead of wording it like that. Even outside of busy times you have to give a company 5 business days to get back to you. Life's a lot easier when you accept that rule



I sent a site sponsor (NOT WESTERN METAL) tWo shotguns cerakote for me and drill and tap one of them. They somewhat butchered one of my favourite old School Wingmaster magnums and after not answering my emails for 2 weeks they posted a big picture thread advertisement a sale on thier 870 cerakote jobs and low and behold what was the first gun in their advertisement... One my 870s. Only then did I write a post on here and I absolutely let them have it... Shiiiit it even showed the porting done by my local gunsmith all close up like they had done it. My blood boiled that day.

I've ordered a few items from Western Metal, just recently a great price on a nice little synthetic stock for my 1100, thank you to the staff for getting that order out so quick.
 
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This guy is a grade a douche. Did you ever stop to think that they probably didn't get back to you because they have hundreds of people like you emailing them stupid questions? Two weeks ago you'd get your reply asap. Stop emailing them, order your shi* and kick back, or phone them if you got a question about a product.

well nice to meet you too..your name suits you to a tea..unbelievable
 
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