Will North Sylva treat the Steyr L9 A1 future owners better than the M9 A1 ones?

I bought my m9 a1 a year ago from SFRC. It had 2/3 fte per mag. I contacted them and they told me Northsylva was importer and I should contact them for warranty issues, Jeff Chow @ Nsylva sent me out an new extractor, spring and beveled plunger. I also got the extractor kit from Steyr USA. All three extractors i now have are slightly different in shape, claw angle and width. From my trials and errors the north sylva extractor with the dome plunger and new extractor spring from usa combined with a wolf spring did the trick for me. Shoots great now. Join STEYR CLUB.com lots of good info there about fixing, cleaning and dissembling the M9 a1 . Brownells #969-000-125wb it is by WOLFF GUNSPRINGS mfr part number 26132 , a 3 pack of springs for 7.49. Stick this spring inside of the steyr spring and cut the access off flush or a hair longer. Then reinstall in gun with the dome plunger. Tip is to do the install in large zip lock bag because spring could fly off and get lost.
 
http://www.brownells.com/handgun-parts/frame-parts/frame-hardware/plunger-spring-assemblies/1911-auto-plunger-tube-spring-prod26224.aspx
Is it this one?

this is the one ... ht tp://www.brownells.com/handgun-parts/frame-parts/frame-hardware/plunger-spring-assemblies/1911-auto-plunger-tube-spring-prod26224.aspx

when I installed it I did not cut anything off of the spring, I installed it as is.

glad to see North Sylva finally taking care of some waranty with steyr, when I tried going through them they had no idea what updated parts I was talking about even after I told them to contact austria and the email replies stopped.
 
Sorry to hear about your troubles. I bought my 2008 (BOT) from wolverine last year and haven't had a single failure in over 1k rounds.
 
Since we are the dealer that sold the firearm to the OP I thought I'd reply to his thread. North Sylva had the gun there for warranty work on it. They found that it had one or two defective magazines so they replaced them. They were unable to reproduce the FTE issue the the OP was having. I decided to give the OP a refund on the firearm as he wasn't happy with it and I didn't want a customer constantly second guessing his firearm. The OP didn't even want it back from North Sylva to see if they fixed it if I remember correctly. He was contacted in a timely fashion about how to send it in for warranty work etc. I know this as I was standing beside the person at North Sylva (Rob) when they contacted him shortly after the issues started.

As to the rail being out of spec, I'm not sure what to say about that. The OP sent me many many emails with measurements and pictures about how his picatinny rail wasn't in spec. He even sent me a picture showing how his picatinny mount optic wouldn't fit....see below.

M9A1_zps9de0a649.jpg




Since it came back I have fired about 10 boxes of ammo through that firearm with no issues....on a side note I like the sights on the Steyrs. I also have a Blackhawk weapons light on it which fit with no issues. See below.

4f93ca8f-6956-46be-994f-0444366a2367_zps16fe769b.jpg




Just so everyone has a time frame, the firearm was dropped off at North Sylva on Dec 5th, OP contacted me on Dec 14th saying North Sylva was done with it but he didn't want it back. On the 17th of Dec he emailed his registration details and we transferred it back/refunded him shortly after.


All of this said, sorry you had a problem with your purchase. I thought we had everything sorted out for you until I just saw this post.
 
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Since we are the dealer that sold the firearm to the OP I thought I'd reply to his thread. North Sylva had the gun there for warranty work on it. They found that it had one or two defective magazines so they replaced them. They were unable to reproduce the FTE issue the the OP was having. I decided to give the OP a refund on the firearm as he wasn't happy with it and I didn't want a customer constantly second guessing his firearm. The OP didn't even want it back from North Sylva to see if they fixed it if I remember correctly. He was contacted in a timely fashion about how to send it in for warranty work etc. I know this as I was standing beside the person at North Sylva (Rob) when they contacted him shortly after the issues started.

As to the rail being out of spec, I'm not sure what to say about that. The OP sent me many many emails with measurements and pictures about how his picatinny rail wasn't in spec. He even sent me a picture showing how his picatinny mount optic wouldn't fit....see below.

M9A1_zps9de0a649.jpg




Since it came back I have fired about 10 boxes of ammo through that firearm with no issues....on a side note I like the sights on the Steyrs. I also have a Blackhawk weapons light on it which fit with no issues. See below.

4f93ca8f-6956-46be-994f-0444366a2367_zps16fe769b.jpg




Just so everyone has a time frame, the firearm was dropped off at North Sylva on Dec 5th, OP contacted me on Dec 14th saying North Sylva was done with it but he didn't want it back. On the 17th of Dec he emailed his registration details and we transferred it back/refunded him shortly after.


All of this said, sorry you had a problem with your purchase. I thought we had everything sorted out for you until I just saw this post.

and there is the "other side". Thanks Ryan for giving it.

PS - could you post some more pics of the Eotech he had on the picanty rail, lol
 
Hi Ryan,

Thank you again for accepting to take the gun back for a full refund.

The problem was obviously with North Sylva: As you can see in this thread there was at least another person who had received replacement parts to fix his Steyr`s FTE. North Sylva did not do the same for mine. I had tried the gun with all three mags I had and all gave the same bad results. Of course, I had cleaned and lubed it thoroughly many times.

I used the Eotech just to show the rail problem (of course it`s not for a bottom rail); the Streamlight did not allow for a good photo, it covered too much of the rail.

Better it is to display here the measurements I did with the Styer M9 A1 and my Beretta 96 A1, both compared to the Picatinny standards.

Capture_zps898d351c.png
 
Hi Ryan,

Thank you again for accepting to take the gun back for a full refund.

The problem was obviously with North Sylva: As you can see in this thread there was at least another person who had received replacement parts to fix his Steyr`s FTE. North Sylva did not do the same for mine. I had tried the gun with all three mags I had and all gave the same bad results. Of course, I had cleaned and lubed it thoroughly many times.

I used the Eotech just to show the rail problem (of course it`s not for a bottom rail); the Streamlight did not allow for a good photo, it covered too much of the rail.

Better it is to display here the measurements I did with the Styer M9 A1 and my Beretta 96 A1, both compared to the Picatinny standards.

Capture_zps898d351c.png

Well, North Sylvia told you it is a proprietary rail system,

For the Picatinny rail, they came up with the story that, actually, it was not a Picatinny one but a "Steyr proprietary rail". As all Canadian dealers sell the M9 A1s imported by North Sylva as having Picatinny rails, they said the ads were incorrect.

Steyr itself make no claim to it being a picatinny rail;

http://www.steyrarms.com/products/sporting-rifles/steyr-pistol-m-a1/

The pistol’s frame also has proprietary mounting rails for attaching accessories, such as a tactical light or laser pointer.

The store you bought in from makes no such claim of it being a picatinny rail;

http://www.theammosource.com/index.php?main_page=product_info&cPath=2_3_76&products_id=1054
Steyr M9A1 9mm with 2 mags and hard case.
Impact and corrosion resistant POLYMER frame, with integrated rail on lower forearm, for mounting illumination devices. MANNOX™ surface treatment, 99% salt water resistant. Trigger safety, drop safety, loaded chamber indicators and limiting trigger access lock.

Nor have I seen any other retailer saying it is a picatinny rail.

Simple web searches for Steyr M9 and rail, will get you hits on everything from "proprietary rail" to aftermarket adapters.

I think you failed at doing research.

And for the record, Steyr is not the only one who does this, and the whole H&K USP series used a proprietary rail as well.

Some lights and aftermarket accessories made for picatinny rails may work, others not. It is not your guns problem, it is the buyer who expected it to despite it being marketed as being a proprietary rail and no mention of claiming to be picatinny.

Now from what I have seen, you have been more than accommodated by both North Sylvia, and the retailer you bought it from, SFRC.

Now if Ryan says it works fine after North Sylvia fixed it by changing out some magazines, and you have not claimed to have verified this, but still don't want it back then Ryan has gone above and beyond by offering to refund you your money which from my point of view, is more likely from "buyers remorse" than a non-functioning pistol.
 
Glad NS has come around. When I first needed a spring on my m40 they were little help. Jeff @Steyr USA was great, but wanted the spring installed by a Steyr Rep. Ended up bringing part of sub frame to gunsmith in US to have broken spring replaced. Lot of phone calls/emails to get a replacement spring no bigger than a dime. Will look at 1911 spring kit. Do love these guns and I should add my second Steyr M series came from SFRC and I put 1000 rounds through it with zero issues. Took it to Black Badge and I became the "should have bought a CZ poster child of the weekend". Half way through the day the FTE's and light strikes started. A good cleaning fixes it up. They seem to have tight chambers that leave tiny brass shavings that create problems after accumulating. Haven't given up on them just wish it was easier to get factory replacement parts.
 
There were some mags that received 40cal springs from the factory which will cause problems.
Anyone interested in a steyr should really go to steyrclub.com and do some research ... anything and everything related to steyr handguns is discussed in length. They explain whats good and bad about every model released and how to fix any problem you may encounter. If your looking for some aftermarket parts, BigTaco a forum member sells a few parts that do work and has no probelms shipping to canada, make sure you let him know its a canadian steyr and the year as the strikers from the USA and Canada differ.
 
I see lots of stuff about the original M9 having a proprietary rail, but the manual for the A1 says picatinny.

I believe I can help you with this. The original M9 is not the M9A1. It is a dark blue colour, not gray like the M9A1, and it has a rail which is a pretty "wacko" proprietary thing with rectangle shaped indentations that the light clips into (try finding the light to fit that now... collector's item). These were made from about 1999-2003. The MA1's were made from about 2004-2008. Then they were not made for the better part of a couple years, and then in 2010 Steyr came out with the redesigned MA1's with a new trigger and extractor. The hallmark of these new guns is the left-right roll pin under the rear sight, and "W" as the middle letter in the 3-digit date code. We have yet to see these in Canada. The old blue ones (like below) there are some of these in Canada but they always have some kind of threaded or extended barrel, as they are from after the prohib cut-off and too short for our laws. The 2004-2008 ones are what you always see. Hopefully we will see the new ones at some point.
Steyr_M9_Rude.jpg
 
That is what I was originally getting at. The Steyrs being sold in Canada are all 2004-2008 models. It would be nice to get the newer product with improved parts. I bought my second m40 new in 2011. Its a 2005 model.
 
Damn I would have at least had the firearm returned to me with the new mags to see if that fixed it...
I am in the process of trying to get a response from NS so I can send a defective firearm to them to fix... but hell I want my firearm back so I can get to the range with it, good thing it can't be the mags for mine though lol I bought an extra 5 mags.
 
I am sorry "critter928" but you are wrong:



Well, North Sylvia told you it is a proprietary rail system,

... and they were in error. The "Steyr proprietary rail" was on the Ms only, not the M-A1s. It looked like this ("ghostie" also clarified with a photo):

STEYR_M9_0013_zps4a854dde.jpg





Steyr itself make no claim to it being a picatinny rail;

Yes, they do. If you go for manuals at Steyr.com you'll see this for the M-A1s:

Picatinny_zps391bded0.png





The store you bought in from makes no such claim of it being a picatinny rail;

They did when I bought it, not anymore after this case.




Nor have I seen any other retailer saying it is a picatinny rail.

Look better. At Wanstalls, for instance:

Capture22_zpsa2861a40.png





Simple web searches for Steyr M9 and rail, will get you hits on everything from "proprietary rail" to aftermarket adapters.

I think you failed at doing research.
No offense but ... Laugh2



Now, thanking everybody who posted on this thread, see this older one as well:

http://www.canadiangunnutz.com/forum/showthread.php?716606-Newest-Generation-Steyr-M-A1

Conclusion:
The Steyr M9 A1s North Sylva imported into Canada were at the latest manufactured in 2008. Some of them had FTE issues. It shouldn't be the job of the owner of a BRAND NEW gun to run from the importer to Steyr in USA, in Austria, on Mars, spend time and money to fix it. At the worst, the warranty owner (in this case North Sylva) should fix it, at the best they could have PREVENTIVELY retrofit extractors and springs for the whole batch.

As for the rail, measurements presented above speak quite clearly. I saw that I could have worked a little with a file on the rail to adapt that particular Streamlight; but would anyone guarantee that any other Picatinny device would fit in the future?

It is such a shame, because this is a real sweet gun. In my case, I bought afterwards a H&K P30L V1 (sure, almost double in price) which, simply put, deserves more than the AWESOME adjective.

Let's hope the new L9-A1 batch is better.
 
It shouldn't be the job of the owner of a BRAND NEW gun to run from the importer to Steyr in USA, in Austria, on Mars, spend time and money to fix it.

Normally I'm a pretty big advocate of holding business's feet to the fire - However, I don't expect a distributor or dealer to run 500 rounds through every gun to check if it's one of the few with a manufacturers defect - NS fixed your gun pretty quickly and then SFRC took it back for a full refund anyway - Seems to me to be exemplary customer service on both counts.

So that aside, it looks like your only remaining complaint is about a slightly off-spec bottom rail.
 
I own an 08' M40-A1 and an 02' M9. The M40-A1 is awesome on every level and the older M9 has had all the spring/extractor updates and would likely outshoot any G17 on the planet. I'm eagerly awaiting the new L model,but wouldn't hesitate to buy any generation of the M. These pistols are leaps and bounds ahead of most polymer framed guns on the market. I like all pistols, every manufacturer has its good and bad, but once the new L model starts hitting Canadian ranges...a lot of jaws are gonna drop :)
 
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