Wolverine & Kodiak - Announcement

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Even with a $100 million airplane, we still get quality escapes.
Sometimes, all we can do is issue a "Special Inspection and Rectification" Service Bulletin.
That may result in a successfully examined part getting a part number suffix added or some such, and new production getting a part number roll.
If safety of flight is affected, airworthiness authorities will mandate the SB with an Airworthiness Directive.
Doesn't matter the size of the company or the value of the product, $h!t does happen.
 
Tyroma said:
Hey All...

I sent my bolt carrier group to Kodiak last week… A brand new one arrived today, complete with new threaded charging handle. I am very pleased with this result and kudos go out to Kodiak for taking ownership of their Product.

Ty
Click to expand...
Did you send the bolt carrier complete or take the firing pin and everything out of it?
 
Cameron SS said:
I see it more a case of configuration management that you would expect of a small company, and not wanting to add $50 in cost to each rifle to maintain exact records of each subcomponent that went into each firearm.

All of their parts are made in batches. Different subcomponent batches becoming available at different points in the production run. They might not know which firearms exactly went out the door with the new bad BCGS or with one of the old good ones. On any given day the guy assembling could have had access to both and without knowing any meaningful difference may have grabbed them randomly. It would be a full time job to serialize and log each component to each gun and be able to trace back to each PO or WO that created the specific subcomponent for known manufacturing issues. Taken to extremis you could have 1000 guns with hundreds of different configurations.

In a small one man shop its to keep great control of parts cause its all in your head. In large companies with full time QA and CM departments yeah they would have a more precise grip on stuff like this. But middle weight companies just arent going to be like that without hurting the bottom line, and all just in case.

In the end, they know when the bad BCGs came into circulation, and know they when the bad BCGs were quarantined. And they know the guns that left the plant during that date range, and have issued the recall accordingly. That's about as good as its going to get without a full time configuration manager and that kind of inventory control over rather inexpensive parts would significantly slow production and drive cost.
Click to expand...

The only three industries I've worked in where final products are serialized in order to allow traceability are in aerospace, medicine, and nuclear. Everywhere else would be a waste of time and a very expensive proposition. Caging parts for batch identification would be a logistic pain in the butt, not to mention the real estate it takes up. You would also need to take into account inventory methods such as LIFO (Last In First Out) or FIFO (First In First Out).

L
 
Awesome service tbh. Sent mine on Sunday to Kodiak, got a new one this Friday delivered. No magnet anymore.
Thank you, really impressed
 
Kodiak Defence has top notch customer service. Just completed the recall process. And I will definitely say I am impressed. Thanks again! I'm located in Ontario.
 
My serial number fell in the recall. packaged the bolt carrier up and sent it off. Mine had been nitrided so kodiak sent a replacement. Total turn around time was 12 days. WAAAAYY faster than I was expecting. Thanks for the great customer service. Really appreciate the fast turn around. Cheers Kodiak and all the folks at Wolverine
 
Got mine back yesterday. Mailed it last wednesday. 5 business days from start to finish. Pretty slick operation. Kudos to Kodiak and Wolverine for standing by their product.
 
I tried to ask what the deal was with the magnetic bolt handles that weren’t nitrided. This is the answer from kodiak
“Our initial design encountered some issues during testing. We have sent a Gen II handle for testing; it will likely be another few weeks”
I’m other words, if your bolt is magnetic and not found to be nitrided they are just sending it back. They still don’t have a definitive fix for the magnetic handle yet.
 
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I have learned it is necessary to remove the bolt first before sending the carrier, I am now missing the bolt but I emailed them and they are now sending the bolt. Impressed with the new handle now threaded and the carrier is now stamped. Waiting game is not so boring. Still trust the upgrade, operator needs operating equipment!
 
Can someone please post a picture of the proof mark. The reason I ask is I finally recieved my wk180c and unfortunately my serial number falls within the recall, but my bolt carrier has a white 5digit number on it. Is this the proof mark??
 
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