Not sure if this even belongs here but, it was recommended to me by people on this forum to buy my reloading stuff from X-RELOAD. I did, product was shipped promptly. Upon opening my package various 45-70 bullets for reloading. I noticed the box appeared to be short and it was shorted 25 remington jsp in 405gr. Not a huge deal not like I was out a large chunk of money and the rest of my order was complete. But I did contact X-Reload, to let them know. But not really expecting to much except to maybe get the rest of my order.
They apologized and informed me they made a mistake, and that the checked and no longer have enough remington JSP to full fill my order in fact they only have 16 left. And they would refund me for what I was shorted.
Well I was refunded and low and behold what show up in the mail today 16 jsp bullets. Totally unexpected.
I have never dealt with them before but I can say I will definitely be ordering from them in the future.
Talk about amazing customer service.
Thanks
They apologized and informed me they made a mistake, and that the checked and no longer have enough remington JSP to full fill my order in fact they only have 16 left. And they would refund me for what I was shorted.
Well I was refunded and low and behold what show up in the mail today 16 jsp bullets. Totally unexpected.
I have never dealt with them before but I can say I will definitely be ordering from them in the future.
Talk about amazing customer service.
Thanks


















































