I put in my order during this pre-sale in October with promised January delivery, I have never been contacted again. Several weeks ago I emailed them with no response. About a week ago I sent a PM to Chemist, again with no response. I'm not trying to be a difficult customer, and I hate posting complaints in a public forum, but perhaps this will get a response on here. My order number was 4921. If you can't deliver that's ok, just let me know so I can shop elsewhere for these items.
I would like to emphasize for other readers that I have put other orders in with this company and gotten the items delivered without issue, and no money was paid up front for this pre-order.