I contacted Hornady due to the bullets I bought "168g match 30 cal" about the jacket being all messed up and here is the reply
"Mr. #######,
Thank you for supplying the picture, that helped clear things up. That is certainly an anomaly. It appears it hit something harder than simply another bullet to cause such an aggressive gouge. This has been forwarded on to our QC and packaging departments. Because you are an international customer I cannot send you complimentary bullets for your trouble, as we cannot send any reloading components over the border. Would a Hornady cap be sufficient compensation? If so, let us know and we can get it on the way for you! Thanks again,"
Really? A hat? How about some bullets.......