NEA Problems

Have you had problems with your NEA?

  • I had an NEA and it never had any problems

    Votes: 149 34.7%
  • I had an NEA and it had minor problems

    Votes: 80 18.6%
  • I had an NEA and it had major problems

    Votes: 94 21.9%
  • My buddy had/I know someone with an NEA and it had problems

    Votes: 106 24.7%

  • Total voters
    429
Last year I bought an NEA 7.62x39 14.5" upper. Barrel was so warped that it was shooting about a foot to the right at 50 yards with windage on iron sights maxed out. Tried grouping with an EOTech with the windage cranked and it was spitting massive groups of about 6-8" at 50. Couldn't shoot with my cheek on the stock as the reticle would be nearly outside the viewing window.

Removed handguard to look at the barrel and it was visibly bent. Sent it back to NEA, got a new barrel sent to me, sold it and never looked back. But like I said before, if in a few years there are fewer or no reports of problems I'd probably give them another shot.

so you had a defect and they took care of you completely?? what is the problem?
 
so you had a defect and they took care of you completely?? what is the problem?

The problem is that they let something like that out of their factory in the first place, and that I had a wasted range trip and wasted hours of my time resolving the issue with them. Time is money, and for $100-$150 more I could have bought a PSA or Windham and avoided the hassle.
 
The problem is that they let something like that out of their factory in the first place, and that I had a wasted range trip and wasted hours of my time resolving the issue with them. Time is money, and for $100-$150 more I could have bought a PSA or Windham and avoided the hassle.

yes I understand. But is there a company that puts out only %100 quality and zero defects in that price range... or any price range? It stinks for you, yes. But my point is that these are reasonably rare occurrences , and if a company takes care of you with such an issue I see nothing unreasonable or out of the ordinary.
sorry about your luck.. I had a Parker Hale 1200 that had the scope mount holes drilled incorrectly, my friend got a brand new 870 with a big gouge out of the crown of the rifled barrel. In both cases we were taken care of... end of story. Why do some (not you) obsess over NEA? Who can say...
 
Some people have had far worse experiences than me. Also, like I said before consumer confidence is hard to win back once it's shaken.

There are companies with a far better track record for reliability, so people tend to stick with them. I'd say that generally the outspoken people are just trying to warn others of potential issues, not necessarily bashing your choice in rifle brands.

yes I understand. But is there a company that puts out only %100 quality and zero defects in that price range... or any price range? It stinks for you, yes. But my point is that these are reasonably rare occurrences , and if a company takes care of you with such an issue I see nothing unreasonable or out of the ordinary.
sorry about your luck.. I had a Parker Hale 1200 that had the scope mount holes drilled incorrectly, my friend got a brand new 870 with a big gouge out of the crown of the rifled barrel. In both cases we were taken care of... end of story. Why do some (not you) obsess over NEA? Who can say...
 
Some people have had far worse experiences than me. Also, like I said before consumer confidence is hard to win back once it's shaken.

There are companies with a far better track record for reliability, so people tend to stick with them. I'd say that generally the outspoken people are just trying to warn others of potential issues, not necessarily bashing your choice in rifle brands.

Do you have an actual number for the rate of product return or product complaints for any company? If not this ENTIRE discussion is hypothetical. And that is exactly my point. You and a handful of others had issues.. yes. But how many have not had issues. What about any other manufacturer? Who has the best customer service? Who says "piss off" when you have a defect?

I have an NEA, and a Stag, and some other brands. They are not so different as some would say, and certainly not in their fundamentals. I am not defending NEA. They are not the best surely. I am defending common sense because I am sick of the unreasonable bashing of any firearms company, and most certainly a Canadian one, as they are few.
 
I'm sorry, but that is a ridiculous statement. You cannot set an artificially high bar just to try to dismiss another person's experiences.

People are reporting first-hand experiences where NEA products have let them down. You can search past threads or look at the poll numbers for yourself.

Most people don't need a meta-analysis or insider information to come to a conclusion that one brand may be more reliable than another. If that is your bar, then no brand can be considered better than any other, and I have a Lada that I'd like to sell you.

Do you have an actual number for the rate of product return or product complaints for any company? If not this ENTIRE discussion is hypothetical.
 
For the record, one of my 4 AR's is NEA with no issues... but with a low round count. My buddy's rifle however (which I assembled) has fired almost 5000 rounds so far (some times with another perfectly fitting Spike's upper) and has had zero malfunctions. I have been beside him for all but around 500 of those rounds so this is a first hand account. In my club of 800 members I have not heard one word about NEA, good or bad. Usually horror stories of sh*tty guns or explosions stories spread like wildfire??? Nothing.

Even after you throw out the results of this poll that came from non NEA owners, you still get the result that more than 50 percent of NEA rifles had problems. No other AR has a record that bad. Even norinco rifles who are much maligned by same on this site are far far far better than that.
 
so you had a defect and they took care of you completely?? what is the problem?

My guess would be that any company that is letting rifles out of the factory with barrels that are so bent as to be visible with the naked eye, isn't doing any actual quality control. If the QC guy can't see when a 14 inch long part is bent and the consumer can easily see it then A) the QC guy is legally blind or b) there is no QC guy at all.
 
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yes I understand. But is there a company that puts out only %100 quality and zero defects in that price range... or any price range? It stinks for you, yes. But my point is that these are reasonably rare occurrences , and if a company takes care of you with such an issue I see nothing unreasonable or out of the ordinary.
sorry about your luck.. I had a Parker Hale 1200 that had the scope mount holes drilled incorrectly, my friend got a brand new 870 with a big gouge out of the crown of the rifled barrel. In both cases we were taken care of... end of story. Why do some (not you) obsess over NEA? Who can say...

Yes there is, every single part machined at the company I work for is 100% inspected by the machinist who made it and at least 20 percent of that number are inspected 100% by me and a dimensional report sent to the customer. Good QC isn't even difficult, you just have to inspect the parts instead of just pretending to.
 
You might want to look at that poll a little closer. As I've said before, the poll doesn't exactly paint a rosy picture for NEA but to arrive at your 2 to 1 conclusion you must be counting the "My buddy had/I heard of someone who had a problem with their NEA" which is kind of silly.
I think the poll is silly to begin with. These threads are entertaining at best, so I'm having fun with it.
 
Do you have an actual number for the rate of product return or product complaints for any company? If not this ENTIRE discussion is hypothetical. And that is exactly my point. You and a handful of others had issues.. yes. But how many have not had issues. What about any other manufacturer? Who has the best customer service? Who says "piss off" when you have a defect?

I have an NEA, and a Stag, and some other brands. They are not so different as some would say, and certainly not in their fundamentals. I am not defending NEA. They are not the best surely. I am defending common sense because I am sick of the unreasonable bashing of any firearms company, and most certainly a Canadian one, as they are few.

Actually deagle2008 was essentially told to "piss off" by the owner of NEA, who also promised to send him additional parts to compensate him for his lost time, he never sent those parts.
 
I think the poll is silly to begin with. These threads are entertaining at best, so I'm having fun with it.

The 4th option should probably be omitted, but the results probably wouldn't have been much different as that question only applied to people who didn't own an NEA.

For respondents who have owned NEAs it's still 131 with problems vs 118 without.
 
Yes there is, every single part machined at the company I work for is 100% inspected by the machinist who made it and at least 20 percent of that number are inspected 100% by me and a dimensional report sent to the customer. Good QC isn't even difficult, you just have to inspect the parts instead of just pretending to.

great .. but are you making and selling guns...? Even though I was not specific, I am talking firearms and mass production, not custom stuff at a small shop.
 
Actually deagle2008 was essentially told to "piss off" by the owner of NEA, who also promised to send him additional parts to compensate him for his lost time, he never sent those parts.

once again you are relying on a very small group of events and people to push your agenda of broad generalizations..

sorry for deagle, but I don't know what transpired between the two. Were you there, or is 99 percent of your propaganda third hand accounts...?

go back to high five-ing your forum bro's now.. chest bumps all around :)
 
I think it is very telling that there are no other retailers or manufacturers -including forum sponsors- that participate in these NEA bash threads. You would think people in the industry would be bad mouthing them everywhere, or that absolutely no retailers would sell their products.. or at the very least it would be shady fly-by-night operations. This is not the case though, or did I miss something?
 
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