Thread: Wanstalls' Warranty Procedure sucks. Update

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bcbravo2zero said:
I'm not a pushover, but I can read.
The statement from Wanstalls above does NOT offer you a refund. Not in your specific case. You opened a package and found it defective.

Here's a lesson in basic law for you: a product sold must be fit for the purpose for which it was intended. If not, then the vendor must offer a remedy to "make you whole". That's repair, replace or refund. YOU don't get to choose. They do.
If you still think that the remedy is inadequate then you can start an action in the Prov Court of BC.
Or let Wanstalls take care if this, chalk it up to a disappointing experience, and get over it.

Please lock this thread down.
Click to expand...

You personal friends with owner? Lol
"Please lock this thread down"
That comment tells me a lot.

So rhe 100% customer satisfaction garantee is no good?
Curious what your law books say about that.
Do tell please?
 
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tinymike66 said:
You personal friends with owner? Lol
"Please lock this thread down"
That comment tells me a lot.

So rhe 100% customer satisfaction garantee is no good?
Curious what your law books say about that.
Do tell please?
Click to expand...

Know the owner? What the hell are you talking about?
Do you think you are clever? You are a FOOL.
Learn to read. Read it carefully. Then get an adult to help you.
Wanstalls would do well NOT to have the likes of you as a customer.

Amazing stupidity...
 
bcbravo2zero said:
Know the owner? What the hell are you talking about?
Do you think you are clever? You are a FOOL.
Learn to read. Read it carefully. Then get an adult to help you.
Wanstalls would do well NOT to have the likes of you as a customer.

Amazing stupidity...
Click to expand...

That's it? Thats your reply?
Im still waiting for your legal response to the 100% customer satisfaction garantee?

Waiting..... Or was that just a misprint?
Please enlighten this foolish stupid consumer.
 
"In appreciation for your business, and to demonstrate our confidence in the products we sell, your purchases at Wanstalls Online comes with 100% Satisfaction Guarantee. We want you to be completely satisfied with your Wanstalls Online experience. The Wanstalls 100% Satisfaction Guarantee is our ongoing promise to you that we will do whatever it takes to make sure that you are totally satisfied with what you purchase from us. Wanstalls believes and supports the Hunting and Firearm community very strongly and hopes to provide everyone with the best experience possible."


This is what they claim to do....."whatever it takes to make sure that you are totally satisfied "

They shouldn't make that claim if they are not prepared to do that.
 
tinymike66 said:
That's it? Thats your reply?
Im still waiting for your legal response to the 100% customer satisfaction garantee?

Waiting..... Or was that just a misprint?
Please enlighten this foolish stupid consumer.
Click to expand...

I did tell you. You are too obtuse to grasp it apparently.
Do you think 100% satisfaction is a legal principle ?
Good lord!
 
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Suther said:
All returns require UNOPENED packaging. Its not an uncommon practice. Go try and return an opened DVD or Xbox game...

Sorry bud, but it clearly states you are not eligible for a refund. They *might* still be willing to do it, but expect to pay a 10% restocking fee if they do.
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Of all things a consumer can purchase you pick DVD's and video games..of course they cant be returned. Im surprised you didnt make reference to underwear. Pretty much any where I ever shop you can return opened items of anything unless its a DVD video game of underwear.
 
Bigbubba said:
"In appreciation for your business, and to demonstrate our confidence in the products we sell, your purchases at Wanstalls Online comes with 100% Satisfaction Guarantee. We want you to be completely satisfied with your Wanstalls Online experience. The Wanstalls 100% Satisfaction Guarantee is our ongoing promise to you that we will do whatever it takes to make sure that you are totally satisfied with what you purchase from us. Wanstalls believes and supports the Hunting and Firearm community very strongly and hopes to provide everyone with the best experience possible."


This is what they claim to do.....

They shouldn't make that claim if they are not prepared to do that.
Click to expand...

Think this through. They have to do whatever it takes as dictated by a customer? Really?
What if this guy would only be "totally satisfied" with a full refund + 10% + a gift certificate to his favourite restaurant?

This is not how commerce works, kids.
I have explained the basic legal principle. If this dope doesn't want to listen to free legal advice then please, please start an action in the Prov Crt of BC. It would have to be commenced in the PoCo Registry. Let me know when the court date is set so that I can be there. I can't wait to hear one of you put forth the pseudo-legal argument of "whatever it takes to make sure that you are totally satisfied "and "100% guaranteed" in the hopes of getting an order for compensation, or even better, specific performance.

Please do it.
I always enjoy good comedy.
 
bcbravo2zero said:
Think this through. They have to do whatever it takes as dictated by a customer? Really?
What if this guy would only be "totally satisfied" with a full refund + 10% + a gift certificate to his favourite restaurant?

This is not how commerce works, kids.
I have explained the basic legal principle. If this dope doesn't want to listen to free legal advice then please, please start an action in the Prov Crt of BC. It would have to be commenced in the PoCo Registry. Let me know when the court date is set so that I can be there. I can't wait to hear one of you put forth the pseudo-legal argument of "whatever it takes to make sure that you are totally satisfied "and "100% guaranteed" in the hopes of getting an order for compensation, or even better, specific performance.

Please do it.
I always enjoy good comedy.
Click to expand...

Hey Jack#$$.....
Wanstalls stepped up.
So take your free legal advice and choke on it.

Love
Dope, Fool, Stupid.
Muah....xoxo
 
bcbravo2zero said:
Think this through. They have to do whatever it takes as dictated by a customer? Really?
What if this guy would only be "totally satisfied" with a full refund + 10% + a gift certificate to his favourite restaurant?

This is not how commerce works, kids.
I have explained the basic legal principle. If this dope doesn't want to listen to free legal advice then please, please start an action in the Prov Crt of BC. It would have to be commenced in the PoCo Registry. Let me know when the court date is set so that I can be there. I can't wait to hear one of you put forth the pseudo-legal argument of "whatever it takes to make sure that you are totally satisfied "and "100% guaranteed" in the hopes of getting an order for compensation, or even better, specific performance.

Please do it.
I always enjoy good comedy.
Click to expand...

Two things apparent in this thread..... The OP should be happy with a fully functioning brand spanking new gun...... and you need to switch to decaf and have a snickers.....
 
tinymike66 said:
Hey Jack#$$.....
Wanstalls stepped up.
So take your free legal advice and choke on it.

Love
Dope, Fool, Stupid.
Muah....xoxo
Click to expand...

Good luck navigating thru life with your cognitive limitations.
And learn to listen to those who know much more than you.
Knowing your limitations is the hallmark of true intelligence.
 
Superbrad said:
Two things apparent in this thread..... The OP should be happy with a fully functioning brand spanking new gun...... and you need to switch to decaf and have a snickers.....
Click to expand...

As a small business owner myself, this kind of ignorant stupidity does annoy me. Absolutely.
This completely unfair smearing of Wanstalls...in two separate threads now...is wrong.
 
bcbravo2zero said:
Good luck navigating thru life with your cognitive limitations.
And learn to listen to those who know much more than you.
Knowing your limitations is the hallmark of true intelligence.
Click to expand...

Yes wise ol man.
You know more than others.
Thank you for your words of wisdom.
We all all that much smarter now that you have given your 2 cents.
 
bcbravo2zero said:
What if this guy would only be "totally satisfied" with a full refund + 10% + a gift certificate to his favourite restaurant?
Click to expand...

Really???

I do a lot of online shopping, I would feel satisfied in this case if Wanstalls offer me two options to chose one;

1- Replace in-kind
2- Refund including shipping both ways.

That would be 100% satisfaction for most reasonable people living in this part of the world...

The legality of commerce may be different, and if an online retailer is willing to live within that boundary, their claim of dedication to 100% customer satisfaction is not real and can be criticized.

My experience with Wanstalls has been nothing but excellent so far, I knew they would fix this one and they did...
 
aakoksal said:
Really???

I do a lot of online shopping, I would feel satisfied in this case if Wanstalls offer me two options to chose one;

1- Replace in-kind
2- Refund including shipping both ways.

That would be 100% satisfaction for most reasonable people living in this part of the world...

The legality of commerce may be different, and if an online retailer is willing to live within that boundary, their claim of dedication to 100% customer satisfaction is not real and can be criticized.

My experience with Wanstalls has been nothing but excellent so far, I knew they would fix this one and they did...
Click to expand...

Yes, really.
In business, you are a fool if you bend and capitulate to unreasonable, irrational customers.
Wanstalls clearly set out their policy. It is unambiguous. Read it and live with it or don't shop there.
Look at 99% of threads re: Wanstalls. The jury is in: their customers are satisfied.
 
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