I can now give you my story concerning my 10TR which was shooting 30" high at 100y.
Mine was bought through Herron Arms in Jan 2014. Due to personal circumstances the rifle wasn't tested out till early April 2015 when it was found to be shooting 30" high.
The scope needed to be dialed to maximum elevation to get POA to POI.
I tried 3 different scopes which were proven good.
I tried 2 differernt bases
Since I was aware of issues with other 10TR's I brought it on April 17th 2015 to the Savage authorized repair center Alain Depot in Granby Qc.
I left the rifle mounted with a Bushnell Elite 6500 4.5-30x50 on it.
I followed up several weeks later and was told that he confirmed that it was off and would order a replacement barrel.
I would call every month or so to see what was going on and I was told that there were delays in getting an export permit for a replacement barrel.
After several months I went back to pick up the scope so that it could be used on another rifle.
On the 24th of March 2016 nearly 11-1/2 months later I called and was told that the rifle was ready to be picked up.
I went and picked up the rifle, I was in a hurry and it was closing time so I didn't really ask any questions.
The folllowing day I went to the range to confirm that the rifle was shooting normally but that was not the case.
The rifle was still shooting nearly 30" high.
In the stall next to me was CSSA President Steve Torino who asked me what was wrong. I explaind the situation and we went through the testing again re-mounting the scope and I let a couple of other shooters test it with the same results.
At this point I had enough with this rifle.
Steve happened to have the phone number of Terry McCullough Vice President of Savasge Canada and suggested I call him.
The following Friday I called Mr McCullough and he seemed very interrested in my issue.
I raised the concern that I was leery of sending it back in since I may end up waiting another 11 months with no guarantee it would shoot straight.
He asked me to put all the details in an email and he would follow up on it.
The following week I got a call from Ernie Barriage, Sales Manager at Savage telling me that they are attempting to locate a replacement rifle for me.
The following week I receive an email from Andrea Hatton the Inside Sales Administrator with a prepaid shipping label for my rifle.
As of yesterday, less than 1 month since contacting Savage I received my new 10TR.
I will hopefully have time this Sunday to get out and test this rifle.
I am very satisfied in how Savage handled the issue once it came to their attention.
They took my concerns seriously and handled it in a professional manner.
as long as it's shooting straight, it seems you just got one that had a 30MOA barrel installed.
