The problem appears to be with CZ's warranty service itself; American shooters who post on RFC report that CZ USA gives very good warranty service and knowledgeable CZ gunsmiths to service their customers. CZ USA has no equivalent in Canada. While the vast majority of CZ rifles need no warranty service, when the odd one that does comes along it would seem as though the Canadian warranty centre is not well prepared to handle it. A warranty service centre must be able to handle not just the easy and simple problems, but also the ones that require a wealth of knowledge and experienced smiths.