Do you also expect your new vehicle to have perfectly clean tires and zero kilometres or hours on the engine? Firearms are TOOLS you buy them to use them and they do get scratched and they will eventually fail/break.
Your Norinco likely never saw a human for final QC inspection nor was it ever likely test fired. This may come as a shock to many but good quality guns are hand inspected and test fired before they're sold, and they arrive DIRTY!!!!
New means it functions as intended with all accessories in working order. A minor pointless scratch makes absolutely zero difference to either performance or reliability. Some aluma black or spray paint and you're off the races. Again these are TOOLS not fine art.
Bro, I got some magic beans that you'd be interested in.
You sound like a retailer's wet dream. Prob sell you anything and you'd buy it with a smile on your face!
In regards to your car analogy. Let's not stray too far off topic. You buy a new car and it has scratches on it down to bare metal. Just like the OP's rifle does.
100/100 people wouldn't accept that. Ever. End of story.
Oh wait, you sound like you'd be happy with that. Maybe even give the sales guy a little something extra for providing you with a "tool" that been scratched up. Ya I bet you would!



















































