Be cautious of Durham Outdoors

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Very effection communication....lol. Sounds like a Nigerian scam!
As long as you're communicating though, you're better than the ole marstar.
 
Not hearing from the newbie OP makes me feel that he might be the type of person who makes a bad situation worse. The vendor has responded several times on this thread, trying to make things right by listening to the wider CGN community and yet we have not heard from the OP after his original post. It is his thread for Christ sake! Why would he not tell us whether the situation have been resolved to his satisfaction?

By not responding, this might demonstrate the OP's character. I personally think that there was a conflict of personality between the vendor and OP stemming from a mistake made by and corrected by D.O. Makes me wonder if the OP is the type of newbie who will get upset after waiting a week for a restricted while the rest of us have to wait 4-6 weeks? Yah, there was a guy who did just that on the forum.lol.

After all this, I, for one will start shopping at D.O. I buy, sell, trade, collect and give away guns so on a slow year I average about 2 guns a month and I just sold a bunch of guns so the vault (that's right, I said vault) is about half full. I wouldn't want another gun store going out of business, especially at the hands of our own people.
 
Keep us up to date Broadsideofbarn. We all want you to be satisfied and to keep another store in business.
 
The Credit Card claim doesn't always work.
Just an example..
I've had Alamo car rental charge me 2 months after i dropped the car off.
I tried to dispute it with Scotia Bank which would not open a claim saying i was responsible for all charges in the car rental contract, even though the CC was processed withoutit being present.
 
i dunno if i'm correct but.....pretty sure i read somewhere on here that to be Canadian compliant with lesser barrel length required a fixed stock to keep NR if i'm not mistaken.....so if people were to say own one in the country would have a longer barrel with folding but with shorter barrel it must be fixed.....its still nice either way i don't see what all the fuss is about....come on its a 22 enjoy it, and its a nice 22 enjoy it .....i've never dealt with Durham Outdoors but since seeing their new tradesky offers i'm tempted to maybe trade in and get something new but we'll see...
 
Sorry about delay in responding. I had to do a factory reset on my phone. Had a hard time logging in. Mike has sent me a return shipping label, and notification of refund. When it hits my account, ill ship. I did attempt to resolve prior to posting, and greatly appreciate this form as a check and balance.
 
I bought 3 M14 mags, one had a ding in it, like a center punch was taken to it, still waiting to hear what they would do about it, and yes it affects function, it's tossed in a drawer somewhere
 
My trade/purchase finally arrived! CFOs fault for the ridiculous wait. Traded something in toward a purchase and my Pietta 1873 finally showed. After some excellent communication and wariness on my part having never mailed away a gun to a dealer simply on their word for a deal I am impressed. Mike made deal straight forward and easy. This was my first buy from Durham and I have to salute them. Thank you Mike, for perfect service.
 
handofzeus said:
My trade/purchase finally arrived! CFOs fault for the ridiculous wait. Traded something in toward a purchase and my Pietta 1873 finally showed. After some excellent communication and wariness on my part having never mailed away a gun to a dealer simply on their word for a deal I am impressed. Mike made deal straight forward and easy. This was my first buy from Durham and I have to salute them. Thank you Mike, for perfect service.
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Can I ask a question on when you started this transfer process? I have one in the works, it's been since mid to late February! Where you able to talk to anyone at the CFOs office? If so what is their number and name?
 
Ecks said:
Can I ask a question on when you started this transfer process? I have one in the works, it's been since mid to late February! Where you able to talk to anyone at the CFOs office? If so what is their number and name?
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I never spoke to them. I just followed their online trade form instructions. I sent many photos and the general description. Then I gave them the amount that I would like to get in trade value and they replied with the amount that they could offer me. I agreed and the amount they offered me went toward the purchase of a new in stock item. The negotiation process was about 2 days and the transfer wait was about a month thanks to the inefficiency at the CFO.
I rarely bother calling the CFO to inquire about transfers. They seem to throw transfers into a pile and pick them at will. This transfer came through BEFORE another one that was started 2 weeks earlier! Still not a peep about the earlier purchase and if you're wondering, both were from dealers.
 
Durhamoutdoors said:
We never charged any of the customer with restock fee ever before.
But we still reserve the right to charge if the return is on customer side.

I will pay his shipping after he shipped and let me know the shipping charge.
Doing a return label system right now that should be much easier in the future.
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Return shipping and no restock fee was a no-brainer after incorrect advertising. Why all the fuss in the first place? It should have come with a healthy apology as well as this is definitely a shop mistake IMHO.
 
A Big Deal? No. Not really. But I did mention that I am an ISSF certified RSO, and that I talk to a lot of people. 16,900 people have tuned in to this post! OMG! Im the mouse that roared, I guess.
It's water under the bridge now. And my search continues for the Anschutz! Thanks to all! When there are issues, its excellent to have all of your input here!
 
Heard nothing but gud things from family who have purchased from DO prices are competitive..counting my change in my swear jar...fml
 
I have done several purchases from Durham and all were easy and straight forward. (Not too mention range pick up, so no shipping needed).
I'll continue to buy from Durham
 
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