Connectors could have pushed in, so not making contact. Happened with a new RDS I bought. 15rds and it shut off, I assumed it was the battery. Nope. The connectors didn't spring out enough to make positive contact.
But my Shield has no shut down mode, It's on 24/7. Just dims a bit, when not in use. But also has a run time for like 12 months on the battery.