Getting the run around here

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rustynut1

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I have bought a gun at a supporting dealer. The CFO has approved the transfer. I sent my copy to this dealer. Waited two days already. So I called these people and am getting the run around. First it was the RCMP site is not working and we only ship out Tuesday and Wednesdays. So I hung up and called the CFO, worked perfect, got through right away using 1-6-1. So I called this dealer back and now I am told the RCMP website is not working.

I smell a skunk here, these people. Don't want to name them at this point, supporting dealer and all. After waiting 3 weeks for the transfer to go through I expected better. I am afraid they do not actually have the gun I bought.
 
I waited 2 months for transfer, and over a week since approval and no shipping yet. I was hoping for better too. I wouldn't worry about it, maybe give it a rest till next Tuesday.
 
I'm confused, if the CFO has already approved the transfer, and you've forwarded the notification to the vendor, what do they need to access the RCMP website for?
 
Ok, so there was a transfer and it was approved.
The transfer notification email should have all the relevant info about the gun (serial #, make, model).
You can tell the merchant this info. If they don't have this gun, that is a serious crime called theft.
 
I sternly told them I want this gun shipped ASAP. I guess at this point I wait till Tuesday and see what happens, than I escalate this to the owner. I am not sure about the rules about outing this dealer on here. I have bought from them once before, like a dealer of last resort (to me) but I did the deal because they had the gun I wanted. Honestly I do not think they have the gun in their hands, we will see.
 
I thought one of CGN rules were that you must have the item in your possession, in order to sell it?
 
rustynut1 said:
I sternly told them I want this gun shipped ASAP.
Click to expand...

Yeah, you might want to take a breath and count to 10....these dealers are overwhelmed and the folks over the counter are making close to, if not minimum wage...



My last purchase was with IRG and I sent off a nice email requesting the transfer number three weeks after the sale and paying for shipping.
I didn't even receive an email back like I normally would have.
I played it cool despite chomping at the bit to get my new pistol, and two days after receiving and forwarding the transfer notice from the CFO, I received the shipping notice, but no other comms.

They are slammed like everyone and just doing the minimum to get everyone serviced. I get it and totally support it.
 
Agree with belfted. They’re just slammed. The RCMP site was indeed down a couple days ago. Many small businesses only do a shipping pickup one day per week, that’s not uncommon. And if the transfer is approved that gun is serialed and yours. Nobody else can legally own it. Relax for a few weeks, you’ll get your gun.
 
After 3 weeks that pistol should’ve been packaged up and ready to ship out as soon as the transfer was completed.

And dealers are not anywhere near as busy as they were weeks ago……..handgun stock has all but completely dried up.

No more excuses. Time to get customers the product they paid for and waited patiently weeks and weeks and weeks for.
 
I'm waiting for ON to approve..haha...from a Dealer. I didn't know..WE have to Inform the store when we get the Email from the CFO? I was told, I dont have to do anything..lol ? Don't they get the notice as well, & just ship it?
 
In Alberta the CFO said they would not be notifying the dealers and it was up to the customer to do so
They did this a month ago but I am not sure if they still are or not
 
LOL complaing over 2 days... most people are waiting months.

if they submited a transfer (with serial number) then they have it...
 
rustynut1 said:
... I guess at this point I wait till Tuesday and see what happens ... a dealer of last resort (to me) ... Honestly I do not think they have the gun in their hands...
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I would expect it to take an average dealer 2-3 days to ship once they've received their transfer notification. Allow another day or two to send out the tracking information.

The top-tier dealers get this all done in 1-2 days. The bottom feeders take however long they want and have an endless list of excuses, but even so it's unusual for it to be a week unless there's a real problem. If they only ship one or two days a week, that's fair, and I'd expect them to ship on the next shipping day a few days after they've received their transfer notification.

I wouldn't expect a business to accept a customer-forwarded transfer notification without also confirming it through the RCMP business portal.

Sure, it's frustrating when you have to wait with no information as to why. However as scott and other said above, since you have the transfer notification, the firearm exists. Maybe it's physically with their distributor or something, but I can't imagine a situation where you wouldn't get it now - It's just taking longer than you want. Honestly if they're one of the lower tier retailers then asking for more information is probably a waste of time.

I wouldn't panic in any case.
 
alpining said:
I wouldn't expect a business to accept a customer-forwarded transfer notification without also confirming it through the RCMP business portal.
Click to expand...

Why not, most of them are accepting them... The last dealer I dealt with asked me to send mine in once I got it just case they didn't get their Sellers copy. The one before that I just forwarded my copy and they shipped the gun after they received my email.

The serial number of the firearm is on the Transfer doc from RCMP - how would joe blow buyer get that info to be able to 'fake' a Buyers Transfer Notification?
 
rustynut1 said:
I sternly told them I want this gun shipped ASAP. I guess at this point I wait till Tuesday and see what happens, than I escalate this to the owner. I am not sure about the rules about outing this dealer on here. I have bought from them once before, like a dealer of last resort (to me) but I did the deal because they had the gun I wanted. Honestly I do not think they have the gun in their hands, we will see.
Click to expand...

While I agree they should ship the gun, lots just ship one or 2 days per week,
you really think they are going to dream up serial numbers and send that in.
Every gun that is in their inventory has a certificate and # attacked to it and it is already in the system CFC, when imported into this country

Seems to a lot of weirdness these days.
 
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Paul_T said:
...The serial number of the firearm is on the Transfer doc from RCMP - how would joe blow buyer get that info to be able to 'fake' a Buyers Transfer Notification?
Click to expand...

You're right about that. But I'd still expect them to verify it directly - They probably don't bother to tell us about it.

I'd guess that when a customer sends in their transfer notification, the dealer treats it as an "informal" notification. Then they'd check through the business portal as soon as it was feasible (pretty quick if they are well staffed and the website is working). They probably need a copy of the their transfer notification for their internal record keeping regardless.

I'm with you anyway, I always send my notification to the dealer unless the dealer beats me to the punch.
 
I can already guess who the dealer is.

It's a self inflicted staffing issue, this has been going on there for years.
 
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