Another Prophet River Positive

Made a trip to Lloydminster and I was actually really disappointed today in my visit to Prophet River, maybe the sales rep was having a bad day but he was not personable or even seemed interested in wanting to make a sale. My wife and Daughter got the same feeling and we did not hang around, even though I felt like a kid in a candy store. I picked up the purchase I made online and we left.

Some wives & children shouldn''t hang around.
...skwerl
 
Some wives & children shouldn''t hang around.
...skwerl

And what's this supposed to mean?? My wife is my range partner and shoots with me, so why shouldn't I bring her in maybe I was going to buy her a rifle. My 16 year old daughter isn't as interested but didn't want to sit in the truck.. So this is a reason for the sales rep to be disinterested or impersonable (not sure what other word to use, wife said he was rude but I wouldn't go that far)
 
And what's this supposed to mean?? My wife is my range partner and shoots with me, so why shouldn't I bring her in maybe I was going to buy her a rifle. My 16 year old daughter isn't as interested but didn't want to sit in the truck.. So this is a reason for the sales rep to be disinterested or impersonable (not sure what other word to use, wife said he was rude but I wouldn't go that far)

Any idea who was waiting on you today?
 
Any idea who was waiting on you today?

Its all good, I don't want anyone to have issues. really shouldn't have even wrote on here about it. Haha I was just excited to actually visit a brick and mortar firearm store in person for the first time in years. I was probably overly enthusiastic.
 
Its all good, I don't want anyone to have issues. really shouldn't have even wrote on here about it. Haha I was just excited to actually visit a brick and mortar firearm store in person for the first time in years. I was probably overly enthusiastic.

no worries, and it is good for us to know- being retail- we always have a few in sales still in training. thanks for the feedback and visit/purchase.
 
Sent them an email with my transfer clearance for my handgun two weeks ago.

Zero reply

Tried calling during business hours, nobody picked up the phone

Wtf?
 
Sent them an email with my transfer clearance for my handgun two weeks ago.

Zero reply

Tried calling during business hours, nobody picked up the phone

Wtf?

Please PM your email. We can check and see what is going on but we are never more than a day or two behind on emails. Also, please PM your phone there must be an issue. We get an automated email notification if we miss a phone number anytime , even after hours, but we do have four lines here- so it is rare there is not a line open. Any chance order is 152383?

EDIT:
After looking over this, it is almost 100% certain this is your order. You may want to check your emails(spam?).

Dec 20, 2022, 10:31 AM Received an email from you with the approval attached

Dec 20, 2022, 10:32 AM Email was forwarded to Jaymee by management.

Dec 20, 2022, 10:33 AM We received another email from you requesting an address update- shipping the restricted to a different person/address

Dec 20, 2022, 10:33 AM Your second email was forwarded to Jaymee by management

Dec 20, 2022, 4:23 PM
Jaymee replied to your emails: Hey R###x,
I do see that you called in to change your shipping address. Unfortunately we can only ship it to the address and name that is on your PAL. We cannot ship this anywhere else, or with any other name on it. If you wish to have this shipped anywhere other than ### T###xx, you will have to call the CFO to update your personal information to this address and name.

Dec 24, 2022, 10:12 AM Hearing no reply, Jaymee email you again: Hey Rxx,
In regards to my last email on Dec 20, if you could please let us know if we can go ahead and ship to the address on your PAL (###x T###xx St.), or let us know if you are planning on calling the CFO to change your address, just so we know if we can take this to our shipping department or not.


As far as phone calls go, we searched our 'missed logs' and we have never missed a call from the number you have on your account. (at least not one that rang past the two rings required to get the VM to activate)

Feel free to PM here, email to info@prophetriver.com, or call 780.875.0575 during business hours or even after ahours- just leave a message if after hours.
 
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Had really good service from them even though my order was small potatoes compared to a lot of the stuff they offer for sale. I thought the shipping might have been a little high for some light items I ordered and put in a note on the order to please recheck it; to my surprise, they packed a $20 bill in the order to cover the difference in actual shipping cost. I’ll definitely keep them in mind for future orders.
 
Sounds like it's hard to keep everyone happy.
But I not going to lie to ya you did an outstanding job with me it took a long time to get my paperwork but as soon as you did you posted on here and took my call....Great Service and Fast Shipping.
Ty .
Can't beat good Communication I'd recommend your store to anyone.
 
Clay at Prophet River in Lloyd, AB is my pimp and pusher.

Around November 2021, my mother gave me an early Xmas present. I figured I’m gonna splurge on a Winnie Model 70 Fwt COMPACT and Clay had one at the website many on CGN say is not a super fantastic easy to navigate software piece. Well that day, I found what I was dreaming of and it WAS in stock.

I’ve never gotten along with wood/walnut stocks. If there’s a chance to fzck things up and fall, I’m gonna fall and scar up that walnut. So I ordered a Bell & Carlson SA RH M70 stock in Brown and a few days later, everything arrived perfectly.

I’m forever grateful. This Winnie Model 70 is remaining with my kids when I’m passed on!! :dancingbanana:

Cheers and Thanks!! :wave:

Barney
 
There’s a McDonalds right beside the new PR store.
Ordered ice cream and those SOBs served it cold!!!
When I complained via email they sent me a replacement sundae and Canada post screwed that up too.
 
There’s a McDonalds right beside the new PR store.
Ordered ice cream and those SOBs served it cold!!!
When I complained via email they sent me a replacement sundae and Canada post screwed that up too.

Hahahaha! Was just reading the posts about PR and delightfully read yours. Thanks for the laugh! Cheers Chris
 
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