Non-Restricted ACR Blues

[lady socom]

Yes why indeed!

The damage that is photographed is EXACTLY how it came out of the box. If you read carefully, I fired only 10 mags worth of ammo to try and get this thing to work. 10 mags = 50 rnds not 500.

No, I'm sorry that my situation did not entertain you! At least Questar still has one die hard fan....

so to be clear, you received this rifle in that condition. yet you willingly took it out to shoot 50 rounds through it. you sir, deserve nothing imo.

troll along guys. i imagine after spending 3k, most intelligent legitimate folks would have sent it directly back to the retailer for exchange. not some days later as you said.

i call bs. but carry on, sounds like a liberal thing to me.

maybe you paid with credit card, you can dispute the charges, or did you send cash lmao.

 

[blaxsun]

so to be clear, you received this rifle in that condition. yet you willingly took it out to shoot 50 rounds through it. you sir, deserve nothing imo.

troll along guys. i imagine after spending 3k, most intelligent legitimate folks would have sent it directly back to the retailer for exchange. not some days later as you said.

i call bs. but carry on, sounds like a liberal thing to me.

maybe you paid with credit card, you can dispute the charges, or did you send cash lmao.

There's so much FAIL in this response that I don't even know where to begin, except to say that I'm completely in agreement with the OP here.

 

[proflui]

I think Questar should refund the money.

Questar is quite quiet in CGN in some particular topics.....Scar in my mind.

 

[blaxsun]

I think Questar should refund the money.

Questar is quite quiet in CGN in some particular topics.....Scar in my mind.

SCAR... what SCAR...?

 

[lady socom]

There's so much FAIL in this response that I don't even know where to begin, except to say that I'm completely in agreement with the OP here.

well there you go. common sense is not common

 

[blaxsun]

well there you go. common sense is not common

I plan to enjoy the full use of the 'ignore' feature - for my entertainment...

 

[pbr streetgang]

so to be clear, you received this rifle in that condition. yet you willingly took it out to shoot 50 rounds through it. you sir, deserve nothing imo.

troll along guys. i imagine after spending 3k, most intelligent legitimate folks would have sent it directly back to the retailer for exchange. not some days later as you said.

i call bs. but carry on, sounds like a liberal thing to me.

maybe you paid with credit card, you can dispute the charges, or did you send cash lmao.

I'm surprised you would have the audacity to hint that the OP is trolling, when you in fact are the lowest form of troll to lurk this forum. I appreciate a good debate and difference of opinion but your responses are only meant to irritate the others here, not to invoke any type of meaningful discussion. If it was my call, you would be tossed.

 

[deets]

so to be clear, you received this rifle in that condition. yet you willingly took it out to shoot 50 rounds through it. you sir, deserve nothing imo.

troll along guys. i imagine after spending 3k, most intelligent legitimate folks would have sent it directly back to the retailer for exchange. not some days later as you said.

i call bs. but carry on, sounds like a liberal thing to me.

maybe you paid with credit card, you can dispute the charges, or did you send cash lmao.

What, are you drunk? A lady, you are not. I agree with the exact opposite of what she said. Questar should eat the cost IMO.

 

[blaxsun]

I'm surprised you would have the audacity to hint that the OP is trolling, when you in fact are the lowest form of troll to lurk this forum. I appreciate a good debate and difference of opinion but your responses are only meant to irritate the others here, not to invoke any type of meaningful discussion. If it was my call, you would be tossed.

+1 to tossing the troll.

 

[winnipegger]

I'd be the first to agree with ya, however they have a "policy" of no refunds on there website, this was made quite clear during the SCAR

Wouldn't a rational person think this "policy" would go out the window if said company let out a completely borked rifle as new and good to go? no to mention knowingly mis-represented the rifle (not current production even though it was specifically asked for)

Definetly will be staying away from questar until i hear an outcome to your ordeal angry....

My .02

 

[lady socom]

so i am a troll. hmmm.

i just provided my view. i guess because i have a different view i am a troll, well.
while i empathize with the op, i can't (nor can any of us) lay the sole blame on Questar.

as i said. any of us would have contacted the supplier immediately upon inspection and seeing this. why i think there is more here than being said.

sorry for flaming guys, but we have enough problems up here, with out this sort of sponsor bashing.

i will now step away.

good luck, but i don't find fault from Questar on this. 3k, is a lot of money to say oh well, lets try it. my opinion.

 

[rivetc78]

so i am a troll. hmmm.

i just provided my view. i guess because i have a different view i am a troll, well.

I agree.

Trolling goes both ways.

Jumping on and insulting a poster for their opinion is no different.

The OP posted on a forum in which people will reply with their opinion. You can't start threatening 'Troll" bans because you don't like their view.

 

[BlazinDayz]

I agree.

Trolling goes both ways.

Jumping on and insulting a poster for their opinion is no different.

The OP posted on a forum in which people will reply with their opinion. You can't start threatening 'Troll" bans because you don't like their view.

Its not her differing opinion that others find offensive but her way of articulating them. If you can't even read the post your responding to while throwing out inflammatory terms like "liberal thing" maybe the label troll fits. What's ironic is who originally brought up "troll" in the first place.

 

[lady socom]

Its not her differing opinion that others find offensive but her way of articulating them. If you can't even read the post your responding to while throwing out inflammatory terms like "liberal thing" maybe the label troll fits. What's ironic is who originally brought up "troll" in the first place.

see post 79.

thank you.

 

[angryeyebrows]

My intent with this thread is not to bash Questar, or each other, but instead to share my situation with all of you and see what you think about it. After all Questar is a CGN board sponsor and big name in the firearms business in Canada. People have a right to know the kind of company that they deal with. This is the first issue I have had to deal with them over and their response will likely determine if I continue to do business with them.

Seeing as this is the first time I've had an issue like this with Questar, I had not fully read their terms and conditions for sale, nor had I occasion to go out of my way to familiarize myself with their policies.

After fully reading their policy, I would like to point out that unlike almost every other firearms business in Canada, they have a rather strict policy that reads like a legal document drafted up by a lawyer. If you have not read this policy, I would suggest you have a look at it HERE.

As a comparison, I have Wolverine Supplies policy HERE and Marstar's policy HERE. I chose these two because they are large firearms companies that many people deal with. It should be noted that first and foremost with both Wolverine and Marstar is a statement of "Customer Satisfaction Guaranteed". The same cannot be said with Questar. Just food for thought.

lady socom is entitled to her opinion, even if she did a poor job of articulating it. She is standing up for what she thinks is right and I respect that. Fair enough.

As stated before, I will give Questar the chance to make things right and I will keep you all informed of the progress. I want to thank everyone who has supported me, particularly those who took the time to PM me with their opinions.

 

[luc2121]

I bought my acr from reliable gun and am really happy with it, they installed the questar barrel and test fired it to make sure it was working properly, reliable gun took the time and effort to test it and were great to deal with. And my acr has had lots of Ammo through it and not one Glitch or loose bolt and it's accurate also.

 

[shredder]

IMHO Questar should be refunding the OP's money.

It's quite clear from the posted photos that this ACR is not what the OP was led to believe (this is confirmed by the warranty center checking serial numbers) and the firearm doesn't work as expected or advertised.

Questar wants to see the rifle before any refund or exchange is made, fair enough. Send it back and you should get your money back.

As for why Mark at Questar isn't posting anything on this thread, he'd only get crucified. He's dealing with the OP privately, as he should. IMO an open forum isn't the place to be discussing private issues relating to warranty.

 

[novan3]

I bought my acr from reliable gun and am really happy with it, they installed the questar barrel and test fired it to make sure it was working properly, reliable gun took the time and effort to test it and were great to deal with. And my acr has had lots of Ammo through it and not one Glitch or loose bolt and it's accurate also.

Does the barrel wobble?

 

[rivetc78]

Does the barrel wobble?

We are talking about the ACR , Not the XCR!

 

[angryeyebrows]

IMO an open forum isn't the place to be discussing private issues relating to warranty.

Actually I think it's a great place to discuss these issues. The true measure of a good business is not how well they can sell product to their customers, but how well they deal with their customers problems with the product.

This thread gives Questar a great opportunity to publicly show how they treat their customers. It's not like they don't know me as a customer or I'm some first time buyer trying to pull some sort of scam. Over the last few years, I have purchased a few LMT rifles, an FS2000, a bunch of AR parts and this ACR from them. I don't know if that makes me a regular, but certainly should label me as a repeat customer.