Who is the Canadian CZ distributor / Service center?

I am still shooting a SP01 in Production class, and have had many CZ pistols.

My next pistol will be from Freedom Ventures. Tanfoglio, or STI, because they stock parts, provide service, and stand behind what they sell.
 
Dexter Morgan said:
Why the hell would they give the contract to Dlask?

That place sounds much more like a hobby shop than an arms dealer.
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Agreed Dlask does not seem to be a good option, one reason I heard CRAFM was not going to be a CZ repair centre was that they would not have a gunsmith available.

I found this curious as I believe they still have one on staff.

I'm sure it goes much further than that and availability of parts and claims for repair was more than likely at the root of the disagreement.

So there we have it, a messy situation and CZ not taking the bull by the horns because they are more interested in the U.S. market. IMHO
 
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I'd say talk to Wolverine and see what they can do for you. Great people who will give it a sincere try. In my most recent CZ experience they came through for me. On another issue I went straight to CZ in Brod in Czechoslovakia. That was 3 months ago, and I'm still waiting. They say they're on it, but times a tickin... Also, the language barrier takes a bit of getting used to.

Thanks,
Cal.
 
Dexter Morgan said:
Why the hell would they give the contract to Dlask?

That place sounds much more like a hobby shop than an arms dealer.
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And you know this how?
Is your opinion based on the fact that joe is not a site sponsor?
Dlask has a large machine shop in the Vancouver area and from what I have been told does great work.
They may not have a store front with a fancy retail show room, but they do great work and have been around for more than a few years.
If one wants or needs grips for their CZ I am sure there are plenty of retailers who can service your needs.
But, if it is warranty or repairs of your CZ firearm, then Dlask will be your warranty depot.
Tight Groups ,
Rob
 
There has been a lot of discussion here, but let me try and throw a little water on the flames...

There is a huge range of business models out there. When it comes to warranty service, much depends on the size of the gun company, the size of the distributor, and the volume of trade.

The Marstar's of the world may deal with warranty issues somewhat independently of the manufacturer. They'd bring in some spare parts and price the product to cover their loss if they need to simply replace a defective gun.

The R.Nichols of the world may have a specific set of guidelines from the manufacturer about what they can deal with locally, and what must be approved by the manufacturer.

In the middle, you have the murky grey areas.

If the distributor doesn't have spare parts on hand, they look bad.
If they keep a full stock of spares, and sell them at retail when folks bend/fold/mutilate a part, the customer may be happy.
That same customer might also become indignant if asked to pay for a part they don't feel they abused.

If the distributor has some discretion, they can keep the customer happy, but risk being stuck with the bill by the manufacturer.

On the balance of things, I'd rather see the distributor carrying the parts in quantity.
 
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And you know this how?
Is your opinion based on the fact that joe is not a site sponsor?
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Are you kidding me?

How about based on the fact that they never return emails or answer phone calls? Does that sound like a professional business to you? It sure doesn't sound like one to me.

Compare that to real professional dealers like Frontier Firearms, Canada Ammo, SFRC, or Blue Line. (I could name ten more.)
Send any one of them an email, and count the minutes until you get a response. Or give them a call; And be amazed when someone actually answers the phone.
 
Dexter Morgan said:
Are you kidding me?

How about based on the fact that they never return emails or answer phone calls? Does that sound like a professional business to you? It sure doesn't sound like one to me.

Compare that to real professional dealers like Frontier Firearms, Canada Ammo, SFRC, or Blue Line. (I could name ten more.)
Send any one of them an email, and count the minutes until you get a response. Or give them a call; And be amazed when someone actually answers the phone.
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I don't remember reading where anyone said Dlask doesn't do good work or that they didn't have an appropriately equipped shop. We did point out how they don't communicate effectively with their customer base. I bet for every one happy customer there are 5 customers that never heard back from them, me being one of them. I would have happily spent my money with Dlask had they 1) posted a price for the firearm I wanted other than "prices vary" with an "add to cart" button. 2) responded to the "contact us" form I filled out on their website.
 
Here's my Dlask dealings.
Q. Hey can you do this thing that I heard you're good at doing?
A. Yes!
Q. Okay cool I have money. How can I make that happen? I'm in the same city and I can bring it right to you and ...
Q. Hey I heard you're busy. I still am interested and I still have money.
Q. Hello?
Q. Hello? Hello?
 
ron hilchey said:
I am still shooting a SP01 in Production class, and have had many CZ pistols.

My next pistol will be from Freedom Ventures. Tanfoglio, or STI, because they stock parts, provide service, and stand behind what they sell.
Click to expand...

Good point. I'm thinking the same. With my SP-01 it's getting harder to find the spare parts here in Canada.
 
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