Once I even only realized that there was one case of ammo missing a whole month after the delivery. I phoned them in the weekend. They quickly checked all the records, identified that it was the courier error (picked up from warehouse, but not on actual shipping tracking list). They resent the missing case to me immediately.
So just following up . After talking with them yesterday , the guy on the phone said I would get the missing item today, I said thanks and hung up but I was sceptical , sure enough it arrived earlier than my package yesterday .
All in all , it was good and fast shipping