Any Troubles with High Caliber Services?

J

Jambo

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Near Edmonton, AB
I heard good things about High caliber Services - reliability and fast delivery for orders - so I ordered a couple Glock connector bars and a couple grizzly mags. The order came to my post office within a few days, but to my surprise, when I opened the box I found that the delicate connector bars had been packaged loose with the magazines (rolling around in the box with only a skiff of crumpled newspaper)and that one of the mags was clearly "used" stock. (photo). It actually bothers me more that the connectors were packed loose than having received a used mag when I paid for new. Anybody know, is this sort of thing typical, or only because my order was so small (less than $150)? Should I be nervous about placing an order for a firearm or something significant?
JB

 
I've bought a few bits and bobs from HiCal for different things, never had a problem.

Contact them and ask. They have a pretty good rep - but something slips by even the best, every now and then.
 
Thanks for the comments folks, and to hical for the note. It sounds like just an anomaly and that there should be no worries for any future purchases.

Regarding my order, when I got the Glock connectors out of the plastic bag, I found that they aren't as delicate as I had first thought and that Canada Post would have had to have been really aggressive with the handling of the package to have had the Grizzly mags damage them. Also, the Grizzly mag with the wear marks cycled Ok with snap caps and I'm fairly confident that it was not a "returned as defective" mag that had been recycled to me by accident or for any other reason.

I don't think its worth the time, effort, and shipping costs to do anything in follow up for the order and I'll send a note to hical.
Thanks.
JB
 
danyboy said:
Turned out pretty good, just needed a little more patience. Order came in, part fitted perfect.
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I placed an order from them a couple days ago. Still haven’t got a notification that it’s been shipped.
Did you get a tracking number once it was shipped to you?
 
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danyboy said:
yes I did. Good to deal with, no worries.
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Good to know. I’m still waiting for a tracking number. Ordered my parts a week ago but still no tracking number.
I called today to check the status of my order. They said they’d look into it and get back to me. But still waiting to hear from them.
I know the parts were in stock. So I’m not sure why it’s taking so long for them to get the order out.
 
Just got a hold of them today. Even though it showed in stock online, when they checked the warehouse they were actually out of stock.
 
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I’ll never order from them again. I placed my order in early June. But I didn’t get any confirmation from them, so a week later I called to see if there was an issue with the order. They told me the item wasn’t actually in stock but they’ll look into how long it’ll be for them to bring my parts in, and that was the last I heard from them. So a week after that I called back to have my credit card refunded. The girl that answered the phone said they’ll get that done. So a few days later I got an email saying the order was canceled. However they didn’t refund my credit card. So I called again to tell them. Got that same girl and she said she’ll pass that on to the guy who does the refunds. But they never refunded me.
So I ended up having to call my credit card company and they were able cancel the payment to hical. I just got my money back today, over 2 months from when the order was placed. That’s the last time I’ll order from those scammers. They had no problem taking my money, but getting it back was a pain in the keister.
 
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