Anyone ever have this issue with an EOTech sight?

Sorry :(

All should be well getting there, I think it's getting it home.

There was some paperwork / info I was told to write on the packaging which made it seem like it would get there without a hitch. For the record it took three days to get from the FedEx drop to Trijicon... Now I'm waiting to hear back on if I'm in luck and they'll replace/repair.

Yeah I just looked at tracking and its at a sorting facility in the states.. so its going to get to EOTech I'm pretty sure..

My company returns defective electronics equipment to the US all the time. Just instruct the shipper at Eotech to include the following words on the package:

Repaired Canadian Goods Returning To Canada

Thanks I will let them know, they said they send repairs to canada all the time without a hitch, so I figure they know what they are doing - but I'll make sure to mention that to them to see if they were already doing that.. :D

####ty you had this problem never heard of anything like this happening before with eotech. Hopefully things will get sorted for you.

Thanks
 
Yes just got it back Friday. Looks great now, will make a video probably tonight showing the difference. They didn't charge for shipping on the way back, and repair was covered under warranty. Overall I'm happy! Oh also they gave me a free pair of batteries lol :D
 
That's awesome. Glad to hear. Mine all worked out too.

Had to apply for an import license in the end. But honestly now I know how to import random stuff and that too was easy.
 
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