I ordered a ross thumbhole for a 700 LA from them in January. They told me they had it in stock. 2 months later I got a letter that said the cancelled the order and refunded my Visa because they were wrong, they did not have the stock after all.
A month ago, (after giving up on the Boyds and the project I had in mind) I received one in the mail, complete with a credit card reciept. Not impressed.