So, over three years ago I bought a BHP from a well meaning dealer. Paid cash amid promises Browning Canada would be shipping the pistol to him within two weeks, and then from him to me.
Nearly a year later, Browning sends the pistol to the dealer (who shall remain nameless, as none of this was their fault), and they in turn send the pistol to me.
Now if the months of waiting - while they already had my money (or the dealer's) wasn't bad enough, it turns out that they sent me what I DIDN'T want. I purchased a .40 S&W BHP, standard (blued) with nonadjustable sights. They sent me a .40 S&W, standard, with ADJUSTABLE sights.
So a conversation with Browning Canada ensued. They asked me if it would make me happy to have one of their gunsmiths replace the slide...
We won't go further, but suffice it to say I ended up still having what I didn't want - and a bill from the gunsmith.
So it is my understanding that within a few days I will have yet another new BHP arriving on my front door - with, yet again, adjustable sights. I know that they're based in Quebec so there may be some language difficulties there, but is the difference between adjustable and nonadjustable sights that hard to understand when you're in the firearms business.
At least - apparently - there will be a cheque to reimburse me for what I paid their gunsmith (he shipped the pistol back to me COD). Which will leave me right back where I started from, except with three years having passed. Now there's progress for you!
Did I mention I had to write a letter to the president of Herstal (the company that owns Browning) to get them off their asses and actually even try to resolve this? Or that they have left one of the pistols in limbo as to who it is registered to?
Well, I have learned my lesson - at the mention of the words "Browning Canada", all I can think is "Run away, run away". I'll cash the reimbursement cheque and solve the issue on my own. One option of which is finding a Browning dealer who has what I am looking for sitting on their shelves.
Interestingly enough, while talking with a few Browning dealers as I start looking for somebody who has what I want, some have shared stories of the difficulties they have had getting service from Browning Canada in the way of replacement parts, chokes for shotguns, etc.
I don't know what Browning Canada's business model is, but I'm amazed they continue to survive. Browning Canada - a company consistently setting low standards and then failing to achieve them.
Meanwhile, if anyone knows where I can trade or work a deal on the BHP I want, or a Practical model which is about the same thing, PM or email me.
God, I hate that company!
Nearly a year later, Browning sends the pistol to the dealer (who shall remain nameless, as none of this was their fault), and they in turn send the pistol to me.
Now if the months of waiting - while they already had my money (or the dealer's) wasn't bad enough, it turns out that they sent me what I DIDN'T want. I purchased a .40 S&W BHP, standard (blued) with nonadjustable sights. They sent me a .40 S&W, standard, with ADJUSTABLE sights.
So a conversation with Browning Canada ensued. They asked me if it would make me happy to have one of their gunsmiths replace the slide...
We won't go further, but suffice it to say I ended up still having what I didn't want - and a bill from the gunsmith.
So it is my understanding that within a few days I will have yet another new BHP arriving on my front door - with, yet again, adjustable sights. I know that they're based in Quebec so there may be some language difficulties there, but is the difference between adjustable and nonadjustable sights that hard to understand when you're in the firearms business.
At least - apparently - there will be a cheque to reimburse me for what I paid their gunsmith (he shipped the pistol back to me COD). Which will leave me right back where I started from, except with three years having passed. Now there's progress for you!
Did I mention I had to write a letter to the president of Herstal (the company that owns Browning) to get them off their asses and actually even try to resolve this? Or that they have left one of the pistols in limbo as to who it is registered to?
Well, I have learned my lesson - at the mention of the words "Browning Canada", all I can think is "Run away, run away". I'll cash the reimbursement cheque and solve the issue on my own. One option of which is finding a Browning dealer who has what I am looking for sitting on their shelves.
Interestingly enough, while talking with a few Browning dealers as I start looking for somebody who has what I want, some have shared stories of the difficulties they have had getting service from Browning Canada in the way of replacement parts, chokes for shotguns, etc.
I don't know what Browning Canada's business model is, but I'm amazed they continue to survive. Browning Canada - a company consistently setting low standards and then failing to achieve them.
Meanwhile, if anyone knows where I can trade or work a deal on the BHP I want, or a Practical model which is about the same thing, PM or email me.
God, I hate that company!
