Browning Canada - a company you just love to hate

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You sure it wasn't RNicholls, sounds like they use the same business model - delay, frustrate, anger and disappoint.
I think your close neighbor Murray ran interference for me the one time I had an issue that would have involved Nicholls.

No wonder FN's Browning division has to rely on it's long past reputation to keep up with the rest of the herd. And when their dealers in Canada start telling you about problems they have getting parts and whatnot, you know it isn't just some poor sap getting abused.

Art Green told me about his issues with Browning three decades ago when he owned Norbury Lake Sports. Doesn't seem like things have changed much.
 
I see a lot of Browning stickers coming off of truck windows tomorrow. :D
I suppose if you have no warranty/supply issues, you have nothing to worry about.

I also own a Superposed and a B2000, along with a BLR in 358, so I obviously have a liking for at least some of their offerings. Can't see them attracting me to anything more after this, particularly as I watch them drift away from the classic lines and designs as time goes past.

However, if they offered their Citori in a 12 ga Micro Gran Lightening sort of package with 26" bbls, I might rethink that. Or the same thing in a 28...

Anyways, piss poor customer support, especially for what you pay for a Browning, always gets my back up.

Especially when it's me involved.
 
Jeez, I'm sorry my story doesn't line up for you.

Yes, I still didn't have what I wanted. And a bill.

A credit card was used, because what I wanted was not on the dealer's shelves and Browning told him it would be there in just a couple of weeks.

They sent the dealer/me an old style gun (from production years before my purchase) that had the old style adjustable that perched on top of the slide. And their gunsmith replaced it with a new slide that had the new style adjustables instead of a slide with a fixed sight. And then charged me for it.

Do you need me to scan the correspondence and send you copies of emails to satisfy your doubt? If you work for Herstal or Browning, I would just LOVE to discuss this with you offline.

Why are you so defensive? Did you not ask the gunsmith what he will do to that gun and who will pay for it?

There are always 2 sides to a story (or 3 or 4).



No, I don't would work for Browning, but if I would, then you would get a letter from my lawyer, warning you of a possible libel suit.

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Rick,
Weimajack has a .40 Sw SFS fixed sight posted on EE at $950.

I bought one from him and now have 4 SFS kits for my other Hi Powers. Try the SFS before you swap it out. It is really good.

John

That's about the same price as a NIB one from a couple of dealers out there. Wonder if he's selling from the same stash.

My issue with the SFS kit is it's an ingenious solution to a non-existent problem for me. And a lot of the BHP smiths out there - like Novak - won't or don't like to do trigger work on SFS systems.
 
Wasn't there a bunch of fixed site BHP's in .40 S&W for sale on the EE and with some dealers ~ 3-4 months ago?

I was rotting back in Gagetown, the Center Of Pestilence, back then.

Were those all the FN SFS equipped ones, or were some the normal fixed sight version?

The SFS ones are just as good, I'm just not interested in that system. I'll buy an SFS equipped one and put the standard trigger parts in it if it comes to that.

At this point, if it has the FN logo on it instead of "Browning", I'd almost pay extra for that and call it a "feature".
 
Why are you so defensive? Did you not ask the gunsmith what he will do to that gun and who will pay for it?
I'm not being defensive, I'm dealing with an idiot who said - and I quote: "your story doesn't seem to line up". Recognize anyone? If that idiot wants to post that my story seems suspicious - particularly when they weren't involved - then they have to expect getting it right back.

Maybe the question should be "Why does this individual who knows nothing about this feel compelled to doubt the facts as I have stated them and feel they have a duty to continue interrogating me about what happened"?

Since you continue to feel obligated to question me on my dealings with Browning, I had no dealings with the gunsmith. Browning proposed that they address their error by me allowing them to have a Browning gunsmith install and fit the proper slide. I accepted. They gave me the address to ship it to. I did. He installed a slide with another adjustable sight. I next saw it when the post office delivered a handgun to me - with a COD bill for the shipping and the work. Silly me, it never occurred to me to ask Browning for their gunsmith's name and phone number, and then find a French interpreter so I could ask him "Did your supervisor at Browning Canada give you the right instructions"? I just sort of naively assumed that Browning is Browning.

Pretty simple, actually. I could of course have refused the handgun and waited another year or two, I suppose.

No, I don't would work for Browning, but if I would, then you would get a letter from my lawyer, warning you of a possible libel suit.
Are you related to the woman who sued MacDonalds because she burned her mouth on hot coffee? Just askin'...

If you did work for Browning, your lawyer would tell you that there is no libel where what is being stated is the truth. There would be no letter. Perhaps this is where the aforementioned idiot now now says he doesn't believe this record of correspondence laying out these exact facts exist.

If you're going to play Internet lawyer however, and feel you not only have developed an insight into my dealings with Browning but some expertise in the civil law relating to libel as well,feel free to forward my comments to Browning Canada.

Did you get a free decal from Browning once or what?
 
Rick, regarding lawsuits, a lawyer I once knew told me "they can't sue you for telling the truth- and if they know what you're saying is true, they sure as hell won't try". I think it's important that, especially in a specialized forum like this, we let each other know the kind of service we can expect from both large companies and small ones. Caviat Emptor only works if we have all the info. Thanks for letting me know what to expect so I can make informed decisions.
 
Rick, regarding lawsuits, a lawyer I once knew told me "they can't sue you for telling the truth- and if they know what you're saying is true, they sure as hell won't try". I think it's important that, especially in a specialized forum like this, we let each other know the kind of service we can expect from both large companies and small ones. Caviat Emptor only works if we have all the info. Thanks for letting me know what to expect so I can make informed decisions.

+1:slap:
 
Your story didn't line up. It lined up after you said that the gunsmith installed another (wrong) slide, and you paid for it, question is who the idiot is? In fact you are all caught up in making yourself important instead of doing normal conversation.

Normal people:

1. You told your story
2. I said that it doesn't line up
3. You added info to the story
4. It ads up

Paranoid people can't do that because they are getting defensive right away, thinking that everybody (here: Browning, the dealer, gunsmith, me) are after them.

They are getting caught up in arguing instead of analyzing and problem solving.

That's the reason why you still have the wrong sight.

Why did you buy another one anyway after this?:



http://www.canadiangunnutz.com/forum/showthread.php?t=98171

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Rick, regarding lawsuits, a lawyer I once knew told me "they can't sue you for telling the truth- and if they know what you're saying is true, they sure as hell won't try". I think it's important that, especially in a specialized forum like this, we let each other know the kind of service we can expect from both large companies and small ones. Caviat Emptor only works if we have all the info. Thanks for letting me know what to expect so I can make informed decisions.


How do you know that he is telling the truth?

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If this thread is to continue, and I hope it does, please, let's keep it within the CGN General Rules & Guidelines for posting:

http://www.canadiangunnutz.com/forum/faq.php?faq=new_faq_item#faq_cgn_general_rules

CGN General Rules & Guidelines said:
4. Personal insults are not permitted.

That would include the use of the term 'idiot' when referring to another poster.

Thank you.

2007-10-27_091302_1aCoffee.gif

Regards, NAA.
 
If this thread is to continue, and I hope it does, please, let's keep it within the CGN General Rules & Guidelines for posting:

That would include the use of the term 'idiot' when referring to another poster.

Ah, okay, let's see if I can address the comments and questions of the individual you referred to above in more circumspect language.

Your story didn't line up... In fact you are all caught up in making yourself important instead of doing normal conversation.

Normal people:
1. You told your story
2. I said that it doesn't line up
3. You added info to the story
4. It ads up

Paranoid people can't do that because they are getting defensive right away, thinking that everybody (here: Browning, the dealer, gunsmith, me) are after them.
What a charming individual you are. I see you've set aside your Internet lawyer's wig, pushed out your Internet couch, and have now hung out your Official Internet Psychiatrist shingle.

Again.

Of course, my view is that if you were any more narrow minded than you already are, about the only hairstyle you could wear would be a mohawk.

In my world, "normal people" doesn't include those who are obsessed with every nuance of somebody else's dealings with a company. Of course, that might be normal behavior from wherever you came from before you got off the boat, but it isn't normal here.

In my world, "normal" people don't run around suggesting somebody else is lying in a matter they know nothing about. In my world, normal people think doing that is really sleazy.

In my world, "normal' people don't run around psychoanalyzing people who they have never met.

And in my world, "normal" people don't set themselves up as self important internet experts on law, psychiatry, and issues they know nothing about while informing the people they're adressing their analysis to that they're making themselves self important.

Maybe that works wherever you come from, but it doesn't work here. You'll probably figure it out, eventually.

Or maybe not.

Man, you sure have an obsession with my personal life and my decisions. I note on another thread you offered Stevo here your professional opinion that he had "deeper problems" as well.

As our resident psychiatrist apparently capable of diagnosing paranoia and "deeper problems" online, do you think those who practice online psychoanalysis of people they have never met are normal and/or healthy?

Or do you need to know why I purchased this handgun to continue helping me with your psychiatric analysis?

Okay, I'll play.

I bought both handguns at the same time. Am I required to give you further explanation as to why I bought two at the same time?

Why did I buy another one? Because, as you may have noted while tracking down all my past posts going back all those years, I own multiple BHPs and am a little bit of a collector of the design.

Why did I buy another one? Because the Browning platform is the same handgun I have been issued and used in the CF since the 1980's. Not relevant to folks like you who like to buy military type tacti-cool weapons and surplus but won't put on the uniform, I know, but it is relevant to somebody who actually does wear the relish suit to work.

Why did I buy another one? Because I not only own numerous BHPs, I also own a Superposed, a B2000, a BLR, an 1895, and an 1885. That might be lost on someone like you whose tastes run mostly to Norinco's, SKS's, etc, but some people like classic designs that are finely made, instead of what the communists have to offer.

How do you know that he is telling the truth?
Hmmm... that would be the second time you've insinuated I'm a liar. Being able to make some comments long distance over the Internet does have certain advantages for some folks, obviously.

Now that we've talked about me and answered your questions, shall we talk about you and ask some similar questions? Yes, let's do that - this looking back through other people's posts is kind of a neat idea.

Latulippe Sport sucks, their site is only in French.

Whoa!!

What's this? You're the guy whining at Stevo about discriminating against minorities, and yet you bag on Latulippe Sport because their site is in French?

You're the guy trying to climb aboard me because of my criticism of my customer support experiences with Browning Canada that have extended over years, but at the same time you're posting that Latulippe Sport sucks because they don't accomodate you by also having their website in English?

Even though you haven't actually purchased from them?

Even though you haven't bothered to contact them to address your complaints?

Okaaaaayyyyy....:runaway::runaway:

I am pretty sure that I am not very eager to hear all your opinions.
Now, being as you tell other members here that, why would you think I would be particularly interested in your opinions on my mental health, never mind my dealings with Browning Canada over years dealing with just one issue?

BTW, can I confess I'm not too obsessed with the handgun expertise of someone who posts they don't know if there's a diameter difference between the bullets used in 9mm parabellum and 380 Auto?

Perhaps I have a solution that will address your online angst.

First, you can purchase this BHP I have at the list price. That will aid you in your defense of Browning Canada, I promise I'll drop the subject, and you'll end up with a classic single action, finely finished and deeply blued handgun. It would be a nice addition to have besides the commy crap and tupperware stuff you appear to favour so far.

Second, I can put you in touch with a CF recruiter where you live. You don't have to even do it full time, just part time on your own schedule. Then instead of playing make believe with all the Tacti-Cool stuff and commy crap, you can get a real military rifle, real military ammunition, practice real military tactics and shooting - and apply for a tour somewhere doing it for real if you've got the jam to do so.

Interested in either or both options?

If not, to quote you in an earlier post: "I am pretty sure that I am not very eager to hear all your opinions." I've had all the free online psychoanalysis from you that I need for one lifetime, thanks.
 
This isn't the first time I've heard this about Browning, but normally I hear it from people in the business.
I've heard this repeatedly from retailers, about their frustration with Browning Canada.

The issue isn't the firearms. The quality of the firearms is right up there, the problem enters when you have a warranty issue or need parts. It doesn't take many conversations with Browning Canada to realize they are not a firearms company, they are an import/jobber company. That is considerably different from Browning in the US, where if you call for customer service, you can find yourself talking with one of their resident gunsmiths fairly quickly - in the same building. Browning in the US can and will give you the company's accuracy and other specs for their products. The people representing Browning in Canada have no idea, and they farm any warranty work out to nearby gunsmiths because they don't have firearms people in house.

The issue never has been about the quality of Browning firearms - sometimes they sell an individual lemon, just as every manufacturer does. And every company sooner or later will ship the wrong product, or even a firearm that should have never passed factory inspection, so what Browning did in this instance wasn't a cardinal sin.

The problem is taking YEARS to sort out what should have been a very easy fix that took weeks at most.
 
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