Can a store keep my fully transferred handgun from me
- Thread starter Ravage
- Start date
lol......go fund me?
calling will do nothing filling an official complaint may work but seems the op is not willing to do it and cry only not acting thinking the talking of the cfo will be enough ...
I am having a major issue with a store on here that is telling me they will transfer my handgun back to them so they can resell even tho the gun is fully paid for and transferred to me and I am holding the registration in my hand. The issue is they have decided on their own to change shipping companies months after sale and want me to pay the difference and I have refused to pay additional costs because they decided to use a different shipping company.
I don't think they can transfer my handgun away from me without my permission because they are having shipping issues on their end can they ?
Really getting angered at the emails threatening me and my property unless I pay them extra after the sale for something they did without my consent, Its not even the shipping actually since the sale included free shipping the issue is they are saying I have to pay extra insurance because they switched to a different company. I told them I in good faith paid fully for my handgun and the insurance then they switched after so they should cover the cost since they are the ones changing shipping companies and not me and I fully paid for my purchase already and it was fully insured and they are saying they will resell my handgun if I don't pay them
UPDATED for more clarification
I originally posted this in the pistol thread but apparently it has been moved to the Tenda thread now so I feel I need to clarify a few things because of this change. I did not mention Tenda in my first post I just asked a question about ownership but it became very apparent from the posts people just said Tenda on their own which goes to show this is not an isolated incident and their business practices are well know so I did confirm later it was Tenda.
So here it is more of an explanation I was looking for a CZ P-07 and so I made the purchase from Tenda as they had them in stock at the time. I paid fully on my credit card and chose UPS as the shipper as I at the exact same time had also purchased a CZ P-10SC from another store in Ontario using UPS ( YES I really like CZ pistols )
$879.99 - P-07
Free Shipping
$9.09 - Insurance
$44.00 - GST
I fully paid $933.08 for the P-07 and the sale as completed and the transfer initiated, Fast forward ahead to after approval of transfer and we then come to the issue. Tenda sends me a message that they have changed the shipping from UPS to Canada Post and that I must either wave shipping insurance and ship $1000 purchase uninsured or give them an additional $15 or they will cancel the sale. I replied that I had already paid for insurance and they had switched the shipping company not me so in my mind they should make up for the difference on their end especially how they had already increased the price of the P-07 quite a bit from what they were selling them for only 6 months earlier I felt it was on Tenda not me.
They messaged me back saying UPS does not ship to my city of 70,000 people in Alberta and I have to pay the $15 or decline insurance, Now as I previously said I had also purchased a P-10SC from another store and that transfer also went through at the same time and that store was shipping using UPS and that shipment went through and they gave me the tracking number for the shipment so I messaged Tenda saying that UPS does indeed ship to my city as I currently have a P-10SC being shipped to me at this very moment. Today I have my P-10SC in my possession as UPS did in fact deliver it to me with no issues at all
Tenda then again told me to decline shipping insurance or pay an additional $15 or they will cancel the sale revoke my registration and resell the P-07 and I had till monday to decide or they would revoke my ownership. At this point is when I contacted the Ontario CFO and we had multiple discussions but to boil it all down to this from the head boss CFO, There is no legal requirement for the exchange of money in regards to transferring firearm ownership and any money issues is a civil matter that they will not get involved in. The P-07 was legally transferred to me and is registered to me and that is their position on the matter. A store can reverse registration if it is the buyer who is the one who cancels the sale and returns the firearm to the stores ownership but in this case I am not canceling the sale and giving up my ownership and that is were the real difference is in regards to having a store "take back" a firearm.
Now I know its $15 and paying it would have prevented a lot of issues however with that being said my position is that I have done nothing wrong here I already overpaid for a handgun that 6 months ago they were selling at a much lower price and making their profit and I did pay already $9 for full insurance and the fact their position was pay us or else we take your gun and just resell it and there is nothing I can do really really ticked me off so that is why I am not giving in to basically extortion / kidnapping and just paying more to Tenda.
Well that hopefully clarifies some things
I have been following this, and it is petty and ridiculous. Here is a similar story but not about a gun. My company bought a piece of industrial equipment from a manufacturer in Germany. The quote included everything including he equipment, the installation, the set-up, the programming. For supply chain issues due to Covid, it took much longer than expected; It was supposed to come by container ship; but shipping did not work out, so we decide to ship it by air; costs escalated because Russia destroyed the fleet of Antinov aircraft, and it had to be disassembled and re-packed in order to load it on conventional freight aircraft. It finally arrived, and the shipping was an extra $30,000.00.
25 pages of whining and crying over what? $15.00; for f*** sakes. If I was Tenda, I would contact the government, cancel the sale, and sell it to someone who wanted it.
If they eat $15.00 for you, then they would have to eat $15.00 for everyone; they ship thousands of orders, very soon they are eating not $15.00, but tens of thousands of dollars.
This has cost you more in time and effort than it would have cost you in bit of extra shipping. I work with people like you, they spend more time arguing about why the cant do something that they are asked to do, than it takes to just do the damn job.
Here endeth the rant.
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Evidence that some people don't mind getting fvcked over, as long as it's just the tip.
As for Tenda eating it... no, not for everyone. Just all the people they sold guns to since the start of the frenzy when they still offered free shipping. So, pretty much just the people that they sold massive amounts of guns to at insanely inflated prices. How darw they take $15 out of their greedy profits.
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If the OP does not have an invoice stating- showing ´´free shipping’´ ,he does not have a leg to stand on.
From his point of view, yes..but if it was an important amount,´´ proof is in the pouding’´ , he would not have a chance to win this over.
The OP really stand up to his views, he have just tell Tenda to re-imburse him, and be done with it. The only other option is to pay the $15.
What a lot of drama for $15….crazy.
From his point of view, yes..but if it was an important amount,´´ proof is in the pouding’´ , he would not have a chance to win this over.
The OP really stand up to his views, he have just tell Tenda to re-imburse him, and be done with it. The only other option is to pay the $15.
What a lot of drama for $15….crazy.
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I find even more ridiculous that it's not even about the shipping, it's about the shipping insurance, which is NOT free.
It was clearly stated, if it's a courier, it's 1$ per 100$ insured, if it's CP, it's 2.83$ per 100$ insured.
Tenda is not asking for more money for shipping, it's asking the customer for the difference in price of insurance for something OPTIONAL that the OP VOLUNTARILY choose to have.
If the OP would have choosen CP from the beginning (the correct shipping option), instead of UPS, well, he wouldn't be in this situation right now. I can understand that maybe Tenda's website can have issue and send out the wrong number for shipping insurance, but I just see this case as something that Tenda can legitimately ask, as the OP wanted to have insurance.
This honestly only sounds to be an issue because it's like multiples months ago (because transfer times). If it was something that let's say the shop call you minutes following your purchase to say, '' hey, shipping insurance was wrong, this is the correct price, are you okay with that ? '' I'm sure that a lot more people might understand it.
It was clearly stated, if it's a courier, it's 1$ per 100$ insured, if it's CP, it's 2.83$ per 100$ insured.
Tenda is not asking for more money for shipping, it's asking the customer for the difference in price of insurance for something OPTIONAL that the OP VOLUNTARILY choose to have.
If the OP would have choosen CP from the beginning (the correct shipping option), instead of UPS, well, he wouldn't be in this situation right now. I can understand that maybe Tenda's website can have issue and send out the wrong number for shipping insurance, but I just see this case as something that Tenda can legitimately ask, as the OP wanted to have insurance.
This honestly only sounds to be an issue because it's like multiples months ago (because transfer times). If it was something that let's say the shop call you minutes following your purchase to say, '' hey, shipping insurance was wrong, this is the correct price, are you okay with that ? '' I'm sure that a lot more people might understand it.
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You pretty much understand what this is about. The poster above and some others still think it’s about shipping or “free shipping” when it’s about the insurance when the vendor changed the shipping companies. Seeing that Tenda changed the shipping companies after the purchase was made, it’s their problem.
But, it was me, after all the back and forth rhetoric, I’d just fork out the extra 15 bucks and bad mouth the Jesus out of them afterwards…
ambishooter
CGN frequent flyer
- Location
- Southeastern Canuckstan
By virtue of "PRINCIPLE", I agree with OP. With every bit of factors caused by the Libs ending up with a flood of purchases and transfer delays, I will pay the $ 15 and keep the firearm. AFAIK, Dealers can request a reversal of transfer. But considering the delays and headaches we are in now, it might take a while. I had some good experience with TENDA. But OP's experience is different than the rest of ours. OP, still your choice on how to proceed. Pay and never buy from them again (your choice). Or deal with further delays while you negotiate.
Safe shooting!
Safe shooting!
Im sort of on the fence on this one. On on hand, this is how big companies rip off their customers, knowing they wont have other options. Its like if your cell phone company increased your bill by $5, are you willing to go look for another company? spend time and effort nagotiating, researching etc, its only $5 extra per month, nothing. Well in 2 years it will be $10. Sure maybe 1/100 customers will leave, but that 99 will suck it up and take it, unlubed.
On the other hand, its only $15...
On the other hand, its only $15...
I get the OPs position but I am bewildered why Tenda wants to take such an inflexible position over $15. Its not like they are really setting some sort of precedent for "eating $15 for everyone". I also have to ask why they are asking for an extra $15 if he needs coverage for $1000 pistol as the first $100 is included with expedited/xpresspost shipping so the actual cost for Canada post insurance on $900 would be $20.25- $9 he already paid= $11.25 difference. It does seem like they are taking a hard line to nickel and dime the OP. Its not a good look and I say this as a business owner that can make a profit without ticking his customers off.
Someone with lesser moral standards has probably compiled a list of easy targets from this thread. If $15 is basically inconsequential, I’d bet it could easily be pushed to $30. One could come up with any number of reasons why shipping was inconvenient. Gas money or maybe extra unforeseen packaging expenses…
The reason why these types of discussions become so heated is because.........
...... the actual stakes are so comically LOW.
Here's the summation: Some ppl are just "too cheap and unreasonable" while the other side is so unprincipled/spineless as to "just bend over and take it up the poop chute".
And NO. There is no spectrum of acceptable viewpoints.
...... the actual stakes are so comically LOW.
Here's the summation: Some ppl are just "too cheap and unreasonable" while the other side is so unprincipled/spineless as to "just bend over and take it up the poop chute".
And NO. There is no spectrum of acceptable viewpoints.
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smokeater40
CGN Regular
- Location
- Southern, Ontario
All the people saying just pay it are the reason the firearm community is where we are. They do this, then next time it's $20, same as the registry, they take it away bit by bit, everyone says, well it's only AR's, then it's the semi's, no problem, then they go for handguns, shotguns, all guns. Where is Tenda,?? Don't they have anything to add. FWIW, I have only had positive dealing with Tenda.
After reading all the responses to Ravage claim and background on this purchase, I can understand why firearms possession in Canada is in such jeopardy. Several comments think Ravage should get on his knees and beg forgiveness by paying $15 for something dumped on him by a retailer. Others tell him to hold his ground and save the $15. Ravage is right to hold his position, he paid what was asked including the offer of free shipping and paid the insurance that was asked. This purchase became a binding contract the moment his payment was received and the retailer was obligated to hold up their end of the contract. When circumstances changed and the retailer had not shipped it became incumbent on then to still honor the contract. Informing Ravage of the change but not demanding or threatening while honoring this deal might have gained them thousands of dollars in additional purchases from others he told on here but instead for $15 broken contract they loss much more.
