CFC customer service

[SuperCub]

Generally, I found the phone staffers at the CFC to be helpful and polite.

Would you agree with statement?




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[Deckard]

Wow. You're at 100% so far!

 

[SuperCub]

Wow. You're at 100% so far!

We shall see.

 

[todbartell]

I've had no problems when I call with regards to transferring rifles
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[ponts]

Soon we will no longer have to call to transfer non-restricted!!

 

[gth]

I've had no problems when I call with regards to transferring rifles
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I havent had any problems either, but given the option I would rather not have to make that call at all.

 

[SuperCub]

The reason for this poll

I double dare you to start a poll here on whether or not people were given rude, condescending "service." Or if someone gave a blatantly anti-gun ownership statement, or worse. But you probably won't. Rather sugar coat this stack of dung?

I dare you!

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[Nester]

Very nice, almost too nice......like phone ### nice

 

[Mauser98]

Generally speaking, yes, good sevice.

I had one cow early on. I hung up, called back and got a good one.

 

[Deckard]

Well at least you did the poll. Sign up enough friends from the CFC and you got a winner!

I'm sure they were also plenty pleasant to visiting Liberals who came to see their handiwork. That is why they patched the knees of their pants? Sorry.

Give them high paying secure jobs of equivalent importance as the CFC. They're Maritimers. Many are bilingual. They voted Liberal. They're entitled.

Anyway, I really don't care. You're winding us up with the sickening sugarcoating and I'm playing back. All in fun.

 

[phronq]

I've never had an issue with anyone on the phone. They've all been polite and courteous.

Some of the policies are absurd, but that's not what the poll is about

 

[BIGREDD]

Politeness will not help them when the layoffs come down the pipe..... not a flame just a fact.

 

[RobAK]

About half of my experiences were polite, half were not. Unfortunately, most of the polite ones didn't have a clue what they were talking about.

 

[coltfan]

All my dealings with the CFC were polite...however the provincial service seems rather slow.

 

[Gatehouse]

Mostly polite, but I will not be upset if they lose thier jobs when the registry is killed.

 

[dizzy dan 1]

All polite,until I started bugging them about a Reg. slip for a Sav.99, took me over a year to get the paper work & that was only when I said I was selling it Reg. or not. DAN>>>

 

[Deckard]

Apparently I am losing in this carefully worded poll. What is "generally"? Does that mean you can be demeaned or insulted only once in a while? Nine out of 10 times I am treated with respect? Treated poorly 1 out of 25? What is acceptable? Generally.

 

[Billy The Kid]

I've only had one that was rude and just figure she was some old gully scummer pissed off at the world because she is disgruntled with her personal life (or lack there of!).

Overall, I have had excellent dealings with them but would prefer not to deal with them at all!

 

[SuperCub]

Apparently I am losing in this carefully worded poll. What is "generally"? Does that mean you can be demeaned or insulted only once in a while? Nine out of 10 times I am treated with respect? Treated poorly 1 out of 25? What is acceptable? Generally.

"Generally" is an appropriate term to use in this poll.

We both know that there is no place on earth that will give 100% customer satisfaction to 100% of the "customers" 100% of the time. About 1 in 10 customers are jerks that just can't be satisfied anyways. I spent over 20yrs as a retail meatcutter, so I know all about the customer service pitfalls.


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[cjcocn]

I have had only a few transfers to do, and all have went very smoothly with the CFC rep being either polite or very polite.

Having said that, every time I did a transfer I kept on waiting for that "but" or that tell-tale long silence/pause to make its way into the conversation as they readied themselves to inform me of some whacko new policy.

Yep, I'm jaded and cynical.