Wow...and I almost ordered a pretty expensive piece from them. Glad I didn't.
Perhaps it is time to file a complaint with the US Department of State for Questar's violation of export permits. They are the only dealer selling American short barrel 5.56 NATO chambered rifles...I'm shocked that the other dealers who are not able to haven't shut them down years ago. I'd hate to see the avenue closed but Questar should be shot for treating you in such a s**tty manner. I wonder how the staff at Questar will feel being banned from the US...
Perhaps it is time to file a complaint with the US Department of State for Questar's violation of export permits. They are the only dealer selling American short barrel 5.56 NATO chambered rifles...I'm shocked that the other dealers who are not able to haven't shut them down years ago. I'd hate to see the avenue closed but Questar should be shot for treating you in such a s**tty manner. I wonder how the staff at Questar will feel being banned from the US...
So, gonna screw it on or send it back and wait?
I'm not sure if I have much recourse at this point. Questar didn't make me feel like my concerns were important, and the words "we're sorry about all this" or "we're sorry for any inconvenience" have yet to even enter the equation... Even LMT apologized and said "no problem, we'll take care of it" (they actually sounded a little embarrassed when I described the condition it arrived in).
You know, as much as the condition that it arrived in bothered me - it was the whole "we took a picture of it, it seemed fine to us - so it's probably just you" attitude that really left a sour taste in my mouth. I mean, I've done my share of deals on the EE - and I couldn't imagine disclosing any minor or perceived flaw just as a matter of conscience (let alone good business practice).
So I'm basically left with a marked-up and potentially flawed (although not necessarily severe) product, from a stellar and reputable manufacturer - and I have to deal with an intermediary that probably now abhors any emails or phone calls from me (even though I thought I tried to handle it fairly amicably). It hasn't leave me with that "warm, fuzzy feeling", to be certain.
Maybe that's the thing that frustrates me the most: you'd think that spending in excess of $10k over the past few years would warrant a bit more of an effort on their part in trying to find a happy medium...
wow man...that is brutal.... I can tell you that of all my LMT stuff i have, (LMT308MWS included) i have never seen anything in that kind of pi$$ poor shape out of the box. I know that LMT would not let that go from they're assembly floor, so I would put this one on Questars shoulders. I know i recommended this rifle to you and would do it again, but i guess i should have added the "questar factor" into the equation....sorry about that..
edit: talking about Questar, how is that Scar16 you purchased from them a few years back running?
Looks like my old sks after leaving it for a couple weeks after pounding hundreds of rounds of corrosive.
The 'phantom' SCARs you mean?After exhibiting almost 2 years of patience I finally opted for a refund over the Winter... I guess they couldn't blame the non-delivery as a warranty issue for FN, although they did still try the aforementioned 25% restocking fee.
If by "nice", do you mean "new"?
It's not so much the exterior, but the 3-4 gouges in the chrome lining on the inside of the barrel. How it arrived in the box should've been foreshadowing...
The 'phantom' SCARs you mean?After exhibiting almost 2 years of patience I finally opted for a refund over the Winter... I guess they couldn't blame the non-delivery as a warranty issue for FN, although they did still try the aforementioned 25% restocking fee.
Isn't that a design feature though?![]()
restocking fee for what??? air? i remember in 2009 i posted a thread called "Canadian's can say goodbye to the Scar" and Mark threw me under the bus for being a rumour mongering troll..
I'm sorry to hear of your troubles. This kind of situation is never fun to go through. How in God's name could they ever charge you a re-stocking fee on an item of which you never received? I hope you laughed at them when they tried to tell you that.
I never followed the SCAR importation deal. I take it Questar never did deliver the goods?