No update yet at this point, our clients who also have been in contact with Zermatt shared results on replacement bolts Zermatt has sent with promises of fixing this issue... see attached photos of a recent replacement bolt with 600 cycles a client shared today
We attended SHOT 2025 and saw Ray in person to discuss why our clients and non clients that have shared emails are being told only our shop is seeing this problem and it's how our shop manipulates the action as well as our 0.130" cartridge jam...
I purchased a brand new Rim-X and received it 3 days prior to attending shot from Altus Shooting. Unopened, unmolested and keeping an open mind, we had Ray open the box and show us how to manipulate the action... surprise, it gouged within 10 cycles.
I know many others are seeing this issue as I am. Regardless if you like my shop or not, this puts accountability on everyone who is dealing with this action and the product they produce. I wish more shops can put aside ego's and fear of loss profit to come together. Soon as we get a confirmed fix, we will let folks know. At this point I personally have to question and evaluate all aspects on this action and weather or not recommend this action for future clients. Changes to this action have been done multiple times in the past without vendor/dealer notice. What say the future another negative change may occur?
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