Customer review of Tenda.

Wanted to make sure I'd have the latest version of a rifle that had updates and many dealers including Tenda still showed the prior version at the time.

Received a message back super fast, they checked inventory and confirmed they had the lastest version I wanted. Exchanged a few emails for other stuff as well and the response time and service was great.

Free shipping is always nice and the delivery time was really reasonable.

Thanks Tenda.
 
I ordered rifle and mags and wanted to know what is the status of the order and had some other questions. nobody answers their phone ever.
 
sin said:
I ordered rifle and mags and wanted to know what is the status of the order and had some other questions. nobody answers their phone ever.
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Send them an email, from my experience they usually get back the next business day.
 
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Did my first order, the gmail threw me off. But so far no complaints. Emailed me shortly after that need to pay another 10$ for shipping, not a big deal as they covered most of shipping.
 
OkayShooter said:
Did my first order, the gmail threw me off. But so far no complaints. Emailed me shortly after that need to pay another 10$ for shipping, not a big deal as they covered most of shipping.
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Same with me. Had to pay another $19. Almost half the shipping. But...where I live some shops just refuse to ship ammo to me. So..part of the cost of not living within the city limits of a large town I guess.

In my case it has to do with UPS not able/willing to ship dangerous goods to my address. Purolator would but cost more. Guessing it is because Tenda has an arrangement with UPS and not Purolator. In a way I'm ok with not using UPS. Always a poor shipping experience with UPS so I try not to support them.
 
ScottB said:
Same with me. Had to pay another $19. Almost half the shipping. But...where I live some shops just refuse to ship ammo to me. So..part of the cost of not living within the city limits of a large town I guess.

In my case it has to do with UPS not able/willing to ship dangerous goods to my address. Purolator would but cost more. Guessing it is because Tenda has an arrangement with UPS and not Purolator. In a way I'm ok with not using UPS. Always a poor shipping experience with UPS so I try not to support them.
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Yeah it was 4000rd of ammo and 2000 primers. So 10$ for shipping I cannot complain.

Postal code says we are rural. But we are really not. I still get door to door mail delivery, and delivery by all couriers.
 
So placed an order May 8th, later that day they requested 10.72 for extra shipping cost.

Today May 11th, it was shipped by UPS.

I was expecting to send photo of my PAL/DL, being ammo in all. But nothing was asked other than info that was required when placed my order.

Got my primers Wednesday and ammo Thursday.

So for the first time dealing, it went as expected.
 
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I am kind far from them and I pick up ammo in the store whenever I am around. The service is really nice but they do seem to have different guys working at the counter constantly. Not a huge problem for me, would be nice to know the staff there.

They also open 7 days a week, which is nice.
 
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