Delays in scope repairs?

Any work/dealings with Korth have been stellar. They are good people with prompt service.
I own about 30 Leupold scopes, and prefer them over others because of the low repair
frequency and fast turnaround when something does go south. They have one of mine as
we speak, and I am willing to wait, since that is a rare occurrence. Dave.
 
The Korth Group, out of Okatooks Alberta has excellent service and turn around times,,,they are the Leupold factory repair and warranty centre,,,sent many things there for custom alterations,,flipped my ATV once and bent a rifle barrel,,sent the scope in to be checked over,,,never waited any longer than a week or two for my stuff,,,great, knowledgeable and friendly service,,,as a result I own over 20 Leupold scopes
 
Eagleye said:
Any work/dealings with Korth have been stellar. They are good people with prompt service.
I own about 30 Leupold scopes, and prefer them over others because of the low repair
frequency and fast turnaround when something does go south. They have one of mine as
we speak, and I am willing to wait, since that is a rare occurrence. Dave.
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You got the 3.5-10 from me because my experience was not good, it came on a rifle. I am not a repeat customer to axehales. Have not bought a Leupold for 20 years, never expect to
again.
 
Have Leopolds on 95% of the rifles I own, a number large enough that I will not put it in print here. Had to send one back for a small issue (speck of crud inside lens, worked fine still) a couple weeks ago. It was turned around in less than 2 weeks, the same as one I had to send back about 10 years ago.
Nowarningshot, it’s not healthy to hold a grudge over one incident over 20 years ago. It might not reflect at all on how things are done currently.
 
Morning all,

We have been away on vacation - hence the delay in responding.

mildot said:
Thanks, any kind of "guesstimate" for a service/repair on a Mark 4? Thanks again
Click to expand...

Generally, any optic that needs to visit the mothership in Oregon is four-six weeks for turn around (a week or so each way for freight, and time to repair).


Thanks all for the positive feedback! We certainly appreciate your support over the years.

KGL
 
Korth Group Ltd said:
Morning all,

We have been away on vacation - hence the delay in responding.



Generally, any optic that needs to visit the mothership in Oregon is four-six weeks for turn around (a week or so each way for freight, and time to repair).


Thanks all for the positive feedback! We certainly appreciate your support over the years.

KGL
Click to expand...

Thanks, received my spotting scope today, great job and the "turn around time" was very reasonable.

Keep up the good work!!
 
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