Can't say anything about the phone call (I have always been treated excellently) but as to the shipping costs, depending on size, it would have to go parcel post which is about $10 + tax and surcharges (nevermind time on Dlask's part to package a couple of parts). If the $12 ticks you off (and believe me, I ship ALOT of stuff, and I think $12 is borderline obscene), blame CanadaPost
Experience with Dlask?
- Thread starter Smokeydelscorcho
- Start date
Can't say anything about the phone call (I have always been treated excellently) but as to the shipping costs, depending on size, it would have to go parcel post which is about $10 + tax and surcharges (nevermind time on Dlask's part to package a couple of parts). If the $12 ticks you off (and believe me, I ship ALOT of stuff, and I think $12 is borderline obscene), blame CanadaPost
I have ordered a few things from Dlask now, and out of three orders, they messed up two of them. The items I received were good quality, and I had no complaints, but the pricing quoted over the phone, and what they tried charging my credit card 3 weeks later (when they got around to it) was completely different.
They also forgot my order on more than one occasion and I can honestly say they never called me with tracking information that was correct.
No serious regrets, but go in with low expectations, and you will not be disappointed.
Mike
They also forgot my order on more than one occasion and I can honestly say they never called me with tracking information that was correct.
No serious regrets, but go in with low expectations, and you will not be disappointed.
Mike
I ship a fair bit myself lately as well, and the couplers could have easily gone in a padded envelope which costs way less to send.
If the goods and the padded envelope are thicker than 2.0cm Canada Post charges you parcel rates. The couplers are thicker than an AR magazine and I haven't paid anything less than $12. for any parcel in a long time. If you don't have a Venture card, you'll pay even more.
This is not USA where one can send a small parcel across the country for a few greenbacks.
You should have bought a dozen of them to make the postage worth your while and supported a Canadian arms manufacturer.
Slagging Dlask because you think postage for few couplers is too expensive is ridiculous.
For those who expect every e-mail answered out of the ton of stupid questions mail they receive every day are usually too cheap to make a $2. phone call.
What you may not realize is that all this 2$ petty gossip hurts the very businesses that are keeping our sport alive.
Dlask does great work and if something goes wrong, he'll make right for you. Period.
This is not USA where one can send a small parcel across the country for a few greenbacks.
You should have bought a dozen of them to make the postage worth your while and supported a Canadian arms manufacturer.
Slagging Dlask because you think postage for few couplers is too expensive is ridiculous.
For those who expect every e-mail answered out of the ton of stupid questions mail they receive every day are usually too cheap to make a $2. phone call.
What you may not realize is that all this 2$ petty gossip hurts the very businesses that are keeping our sport alive.
Dlask does great work and if something goes wrong, he'll make right for you. Period.
What easy said. Canada Post is the culprit not DLASK. A padded envelope isn't necessarily the answer. The PO will try to slide your envelope through a template with a 2cm slot and if it doesn't fit.............PARCEL RATE KA-CHING KA-CHING KA-CHING $$$$. It's like a difference of $10. I know too well...
I have had nothing but great experiences with Dlask on the numerous occasions I have dealt with them. They stand by their products and have always been very helpful answering questions and pointing me in the right direction.
I think $12 shipping is more than reasonable considering Canada Post's rates. If the cost to ship was an issue you could have always arranged for a pick up with the courier of your choice who was cheaper....
I think $12 shipping is more than reasonable considering Canada Post's rates. If the cost to ship was an issue you could have always arranged for a pick up with the courier of your choice who was cheaper....
Hokus Grey
CGN Ultra frequent flyer
- Location
- Somewhere between "WTF?" and "FTW!".
I've had good dealings with them over the phone, not so great on the E-Mail end of things. They do stand by their products and I wouldn't hesitate to do business with them again. They specialize in doing what they do well. Great products speak for themselves, even if communication is lousy sometimes.
