FELLOW DEALERS READ THIS: Shocking Fraudulent Transaction!!!!

All good man.
I feel for you.
I'm wondering if maybe a network of retails could be established when someone like you ships said item to say a,store like ours and the store does the full check of ID card number and makes thr person sign for it.
For a fee.
You would video. Signed documents, and verified ID.
And if it was fraud thrn the ability to call the police on the spot

A possible network of business's that could ship high value items to a dealer nearer the purchaser. Have the item picked up in person by the purchaser. Bit of a pain , although would cut down on this JMO
 
Companies USA will only ship to another FFL dealer where the buyer picks up the item. I'm sure this keeps fraud on high value items down.

My Quebec experience happened about 12 years ago. My debit card was "swiped" at a local gas station on a doctored up pin pad. The bad guys were actually monitoring our account for a while. So I get a large back-pay deposit and they jump! We check the balance and by the end of two days our bank (an Alberta Credit Union) security calls the home phone number. "This is bank security, have either you or your spouse been in Montreal in the last two days?" Of course it's no. They explain they get alerts on large deposits to, customers as well as large withdrawals.

The thieves withdrew what they could and went on a large shopping spree at a mall in Montreal. Our bank security covered the criminal loss by the end of the week. This is why I left the big banks decades ago and bank with AB Credit Unions.
 
You know a great way to fix all of this...
Support your local gun shop and do to the store.
I know it's crazy idea... but...

So you're trying to convince me to not drive to your store anymore? You're not my local dealer lol

Later you clarified to mean you want an FFL system for high value items. Little bit different
 
Just an FYI, I get a lot of packages from Canada Post for pickup at a local Shoppers Drugmart. All that is required to pick up is ID and a signature, it doesn't have to match what is on the package. I almost always have our secretary pick up for me when she goes uptown every day and have never had a question about it. If you'd know a person's name who has a package for pickup I'm confident anyone could get it, at least my local one here in Manitoba.
 
Just think if you excepted Crypto it cannot be clawed back, also you can do stable coins so their is no volatility. But everyone loves debt.
 
Contact Sûreté du Québec fraud section - they are much more interested in pursuing fraud than other police.

Contact us later in the week as we can offer the checks that we do, although nothing is 100%.

Regards,

Peter Dobson
 
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Over the years I have had numerous occasions such as this . And it’s not always from Quebec . I have had Toronto scams although lately we seem to have it under control. I suspect purchases we have even gone to Google earth and check if it is a residence or business and not something bogus that can not be delivered .
But it’s a real issue these days .
 
A possible network of business's that could ship high value items to a dealer nearer the purchaser. Have the item picked up in person by the purchaser. Bit of a pain , although would cut down on this JMO

It will fail because these business will have to add a margin on top to compensate for the labour of receiving/tracking and the risk of having a high priced item in custody - it is not going to be 30 bucks or even 50 bucks. It is going to be like 5% of the value or 100 minimum. And who is it going to be responsible if that item is damaged or lost in the custodianship of that "business". how is insurance going to work?

When people see the added cost, they will take the risk ( based on the number of people who won't take out Canada Post shipping insurance on their own and haggle over that premium) and go back to the default.
 
I did not go through the whole thread. But from my personal experience Canada Post gives 0 you know whats when it comes to firearms purchases. I have had items left on my doorstep that absolutely should not have been. I have had my girlfriend pick up pistols (pre ban) at the local Shoppers due to mask mandates, she has no PAL, and her address is not my address on any ID.

In my professional life I have seen numerous scams of this very nature run through Canada Post that nobody wants to touch with a 10.9m pole.

Long story short, shipping with Canada Post puts the risk on the seller if the person pays by card. Although I am sure the scam works the same way through ######.

If you are not keen on cutting your losses it could be worth hiring an investigator to look into the location where the item was picked up. Chances are they keep records, ones you will likely also need a lawyer to obtain a court order to get (that lawyer probably has a preferred investigator) and that might give you a shot at a very expensive civil case. But fat chance the RCMP are interested in actually doing their job.

Sorry you got screwed.
 
I assume you had insurance on the package and you said the person whos name was on the package got a pickup notice but someone else already picked it up. I would be putting in for an insurance claim since the person that you sent the package to didn’t receive it, so thats why they have insurance. If they don’t give the insurance money then take them to court because you did nothing wrong and the fraud victim didn’t do anything wrong, so canada post is 100% to blame for giving the package away to the wrong person
 
As a business who has dealt with fraud resulting from online purchases, your only option is as mentioned, the Sûreté du Québec fraud section. They have recovered money for us and our local authorities were the first to admit that they are superior in dealing with fraud. When Donna is back to work(Friday), she and Jen can go through fraud prevention protocol which is 99% effective.

Regards,

Peter
 
Sorry to hear that this happened to you Robbie. It's like a kick to the #### with a frozen boot.
We had two instances of fraud like this about a year ago, both were for optics worth about $2500 each. They were shipped to the lower mainland, North Van and Burnaby. The chargebacks were not until about 6 months after the transactions! The credit card owner has a year to file a claim!
Two different courier companies used, one pick up at a depot - video expired of course.
RCMP were very thorough, keeping in contacting us for about 3 months after starting the investigation. Even when they interviewed one guy at the address in question "he had a friend staying there" - they can only push so hard.
We spent about 100 hours on the phone with the cc companies, processors, RCMP, couriers - end result we're left holding the empty bag. We did "everything right" but there's still vulnerability, and it stinks.

We've been told that etransfers can not be retracted, and we favour that for unknown customers. Just have to be cautious, customers that we contact for verification are usually very appreciative that we are being diligent.
 
I know I'm prob gonna get flak for saying this but would getting the buyers PAL info help in preventing this in the future?
If a thief steals someones credit card info and identity would they also have their PAL number? I guess if they stole a wallet from someone then they prob would have everything
I know you don't need a PAL to buy a scope but it might prevent you from getting ripped off in the future. Maybe only request the PAL on high value products?
I wouldn't like giving my PAL out for something like a scope purchase but if the vendor said it is only to help prevent theft I would be ok with it as long as it wasn't used for Govt tracking purposes

neat idea I would give my pal pic with me in it for a high end scope purchase from a retailer

Jeff
 
Just an FYI, I get a lot of packages from Canada Post for pickup at a local Shoppers Drugmart. All that is required to pick up is ID and a signature, it doesn't have to match what is on the package. I almost always have our secretary pick up for me when she goes uptown every day and have never had a question about it. If you'd know a person's name who has a package for pickup I'm confident anyone could get it, at least my local one here in Manitoba.

It's not supposed to work that way and Canada Post should be held responsible if they handed over a package to the wrong person.
Our post office has cameras, the fact Canada Post seems to not care about a loss like this will only help make sure that the fraud continues.

Maybe a face time chat or video call of some sort would weed out the criminals..... although it sounds like the police and Canada Post don't seem to want pictures of the perp.
 
This is absolutely correct. The person, the legal card holder of the credit card, is the scammer.



Canada Post parcel insurance is called Liability insurance for a reason: they can and do cover for theft due to the negligence of their staff.

Press them hard enough and they have to pay you.

If only this were true. In my experience, they can and will drive a forklift over a box and break a stock, and refuse to pay insurance. Buyer Beware.
 
Gives up poor people of QC a bad name in the gun business. makes me nervous because i would rather order all my stuff online..
I'll let people know lol
 
As a business who has dealt with fraud resulting from online purchases, your only option is as mentioned, the Sûreté du Québec fraud section. They have recovered money for us and our local authorities were the first to admit that they are superior in dealing with fraud. When Donna is back to work(Friday), she and Jen can go through fraud prevention protocol which is 99% effective.

Regards,

Peter

Thanks Peter - I would appreciate any guidance. I've had a few "attempted" fraud cases, but always got "sniff in the nose" and cancelled the transaction. This one, everything checked out.

And I have been speaking to Montreal Police and Sûreté du Québec but will contact Sûreté du Québec again this week.

Much appreciated.

Cheers

Robbie
 
Sorry to hear that this happened to you Robbie. It's like a kick to the #### with a frozen boot.
We had two instances of fraud like this about a year ago, both were for optics worth about $2500 each. They were shipped to the lower mainland, North Van and Burnaby. The chargebacks were not until about 6 months after the transactions! The credit card owner has a year to file a claim!
Two different courier companies used, one pick up at a depot - video expired of course.
RCMP were very thorough, keeping in contacting us for about 3 months after starting the investigation. Even when they interviewed one guy at the address in question "he had a friend staying there" - they can only push so hard.
We spent about 100 hours on the phone with the cc companies, processors, RCMP, couriers - end result we're left holding the empty bag. We did "everything right" but there's still vulnerability, and it stinks.

We've been told that etransfers can not be retracted, and we favour that for unknown customers. Just have to be cautious, customers that we contact for verification are usually very appreciative that we are being diligent.

I really appreciate the feedback. I'm busy looking into credit card transaction insurance now, specifically aimed at coverage for chargebacks. Will see where it leads me.
 
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