We just want to clarify this once and for all.
We had a member from here contact the MFG today calling them direct. If anyone has questions, please email us direct or call us. We're happy to help.
WE did NOT change the pricing on our own initiative as a greedy cash grab.
The MFG increased the costs on us based off of changes from their suppliers. In turn, we had to go up. We're talking about a lot of units here. We aren't a massive company like Cabelas yet, and as much as we'd like to be able to have the finances kicking around to eat all the costs from changes that are 100% out of our control, we simply can't.
We are doing our absolute best to have units available for sale, as well as stocked a massive amount of refill kits for prompt servicing.
Our sales rep was horrified to tell us about the price increase and they were pulling their hair out just as much as we are.
Their part suppliers cost went up, their costs went up, our costs went up and in turn we had to make the end unit price go up.
Once again, WE DID NOT WANT INCREASES! It hurts all of us.
For everyone who says our word means nothing to them, We apologize you feel that way. Like I said above, we AREN'T a massive store. Every customer IS important to us. We don't want to lose a single person. After we contacted our sales rep to order a bunch of new units we tried to get better pricing as we're purchasing in bulk. It would only make sense that when you are spending that kind of money, that there are price breaks for us too... We got the quotes back and they were much more worse than before and that's with very large quantities. Sometimes things come up and all we can do is be honest with our clients and hope for the best.
Every nightmare you feel, is felt ten fold by us.
We thank everyone for their patience and understanding as we all get through this.
Like we stated before, these prices will hold solid for at least a year. Refill kits will be fully stocked with turn around times being 1-2 days!
Thank you again for your business and we are excited to keep bringing new products to market.