gunsaholic
CGN Ultra frequent flyer
- Location
- Winnipeg, Manitoba
You realize though that you will be out the shipping charges both ways. At least that is the way it worked with me when I returned a rifle that had a couple of issues.
Forearm glued to the barrels on a Over under?
- Thread starter lologd
- Start date
You realize though that you will be out the shipping charges both ways. At least that is the way it worked with me when I returned a rifle that had a couple of issues.
Well that would be disappointing.
ninepointer
CGN frequent flyer
- Location
- Central Ontario
Take Tradex up on their offer to take it back. Whether its glued or not, it is not in proper working order.
Mount Sweetness
CGN Ultra frequent flyer
- Location
- Southern Ontario
They would have known the glue was there when they tried to break the gun down for shipping.
Shame on TradeEx!
Shame on TradeEx!
gunsaholic
CGN Ultra frequent flyer
- Location
- Winnipeg, Manitoba
The thing is, if he got the glue to release, what kind of a problem is he going to discover as to why it was there in the first place. Better to just send it back.
billbmcleod
CGN frequent flyer
- Location
- Back very close to Bruce County
A wrap of electrical tape would have made more sense for a temporary fix.
nowarningshot
CGN Ultra frequent flyer
This. That it came from a vendor is beyond troubling. A few other adjectives i will withhold, along with my money.
gunsaholic
CGN Ultra frequent flyer
- Location
- Winnipeg, Manitoba
Agreed!
The guns I've bought from tradex were not broken down so it's likely they didn't know about the issue. I've had nothing but good experiences with them.
IMO, It's common to get firearms from them with issues not disclosed in the description. I think they don't even test for basic functions but just do a very rough visual check before dumping it in a cardboard box without any kind of padding for shipping.
I wouldn't get my shirt in a knot at Tradex over this. They are in the volume, budget used gun business. As Riversrest points out, visual check and away it goes.
It's why they have a no questions asked 30 day return policy. As far as shipping goes, that is the price of mail order. You didn't get in a car and drive 40 min one way to the gun store to buy it and you don't have to drive 40 min to return it. No matter how you buy a gun, there is a cost to actually gaining possession of it, whether it's by delivery or you go get it.
It's why they have a no questions asked 30 day return policy. As far as shipping goes, that is the price of mail order. You didn't get in a car and drive 40 min one way to the gun store to buy it and you don't have to drive 40 min to return it. No matter how you buy a gun, there is a cost to actually gaining possession of it, whether it's by delivery or you go get it.
I offered to drive over there so they see for themselves but they are not open to the public because of the virus.
The 50$ of shipping won't bankrupt me, I just like the idea of being made whole since I wouldn't have bought the gun if the description was honest. They have plenty to choose from.
Had I driven there, I wouldn't have picked up the gun since I would have inspected the gun before.
The 50$ of shipping won't bankrupt me, I just like the idea of being made whole since I wouldn't have bought the gun if the description was honest. They have plenty to choose from.
Had I driven there, I wouldn't have picked up the gun since I would have inspected the gun before.
1963beretta
CGN Ultra frequent flyer
- Location
- Vaughan, Ontario
Tradeex doesn't break down guns to ship. They are packaged and shipped assembled.
I’ve never had an issue with Tradex. They have always packaged the shipments well and went out of their way to make the one issue I had with them right. Excellent retailer in my opinion
I’ve never had an issue with Tradex. They have always packaged the shipments well and went out of their way to make the one issue I had with them right. Excellent retailer in my opinion
Londonshooter
CGN frequent flyer
- Location
- SW Ontario
When it goes back into inventory will the description change? Let's see.
gunsaholic
CGN Ultra frequent flyer
- Location
- Winnipeg, Manitoba
It depends on how you want to look at it and what their business practices are. Maybe they don't treat everyone the same. All I know is it cost me $65.00 for a gun that was defective before they put it in the box. I emailed them about the issues just to make them aware there were problems. I said I could look at it as maybe it wouldn't take much to rectify. They said no, send it back for a full refund. I got a refund but cost me $65.00 for shipping. Sure you can use the analogy of you didn't have to drive there. But it really comes down to how do you want to operate your business. They are doing online sales in hopes of getting customers they normally wouldn't get. I was a repeat customer of several times and I certainly don't think that was good business practice to be treated like that, especially when they didn't know the real condition of the product they were selling. I can give you the details of a US business that my wife did business with in December. They made a mistake and they bent over backwards to make it right, far beyond what we were expecting. They gave us a full refund on our first order, redid the order for free and sent it in 4 days from Florida by Fedeex Plus they gave us a coupon for 20% off if we ordered anything again. So I guess it depends on how you want to look at it and how one wants to run a business.
Last edited:
I don't know. Things happen. They took it back with no argument. Tradeex sells a lot of guns. I would hope they would refund your shipping but I have bought quite a few guns from them and I have nothing to complain about. I have always found them to be very good to deal with and will likely deal with them again.
