Please understand the current delay as we have encountered a number of issues since our unhinged minority Government made the announcement.
1. The amount of new Canadian customers that are buying pistols that are prohibited due to the barrel length is staggering, added to that, magazines with a capacity of 50 rounds or less currently are the only magazines that can be exported. Do not buy drum mags over 50 rounds!!!
This is over loading our staff who are policing the site, which unfortunately is causing serious delays is other areas.
2. As well, we kindly ask if you are going to email us or if you are able to get through on the phone please tell us your name and have your order number in the email.
There is no point in emailing us 5 times without including that information and telling us no one is getting back to you.
3. Like every other store we are doing our best to service you. At the moment priority is given to the Canadian website and the export to ensure we get everything out as quick as we possibly can. It should also be noted that we are also bogged down by the new regulations for NON restricted firearms.
4. If you have an order on our US site please be patience, we are weeding through and canceling all the orders with prohibited items. Your order will migrate to the Canadian site once it has been processed at which point if you are a new customer you will be able to upload your PAL.
5. If you get an email saying your order has been canceled and refunded it is most likely because you ordered something that is not exportable.
Finally, should you have any questions please see Commonly Asked Questions.
https://www.irunguns.ca/content.php?page=commonly-asked-questions.
IRUNGUNS will be working through the weekend to try and get caught up.
When we have more information we will let everyone know.
We would like to that everyone for their support in these trying times.
The IRUNGUNS Team