I had an issue with my 45/70 Henry that required a new mag tube and contacted Anthony directly, I told him I wanted to use the gun for an upcoming hunt ( true story)and asked if he could request Gretch do a quick turn around. Iam in B.C. and got the gun back 11 days after I mailed it, the repair was done perfectly. I sent a thank you note to Anthony and he then sent me a hat, coffee mug and toque. All around my experience was 100% positive.