How big a store is Wolverine and how many guns a day do they sell

twosteam said:
What has size of storefront, or number of sales got to do with quality? These people are simply great! Good people who know their business. Is that not enough?
Janice.
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The OP never asked about quality. Just inquired about the size of the store and their sales volume. A bigger store hopefully equals a bigger selection and MAYBE (because of greater sales volume) better prices.
 
Grumpy Wolverine said:
Now in all fairness to the "chickens with their heads cut off" comment, there are some things to take into account. Not everyone you see moving around behind the counter or on the way past is in sales. A lot are in shipping, receiving, purchasing etc. They will try and help if they can until a sales person is freed up. The sales person that zoomed past you may be on the way back to the phone as he has a customer on hold and was finding out some info for them.
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So they're Bigger than a super walmart and more like amazon for guns and they have a shooting range big enough for thousands by the look of the FB Pictures ;) . Thank you all for your hard work we appreciate it.
 
Wolverine is the best gun dealer in Canada!
As per size, I believe they are one of the three largest in this country as well, may Mr Wolverine correct me on that.
 
How big a store is Wolverine and many guns a day do they sell


First I must thank everyone for all their very favorable comments that my great staff have earned for Wolverine. How big a store can be answered in many ways, do we have the most staff? Certainly not , but I do believe we have the most professional and knowledgeable. Our staff of 22 are all full time they are loyal, hardworking, and dedicated.

Square footage, our main building comprising of a large show room, offices, vault, shipping and receiving measures just under 4,500 sq ft. This is supported by a separate ware house and magazine.

For several reasons quantities of guns sold and inventory levels are confidential. Most incoming shipments arrive by the pallet load and are unloaded by forklift, these would include Daniel Defense, Barrett, Rob Arms and others.

I have no way of comparing us with other gun stores but I suspect we must be among the larger completely privately financed and independently owned stores.
 
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Wolverine are my go to gun shop. Have made many purchases big and small. Great service, very knowledgeable and just all around nice folks!
 
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Wolverine Supplies is ░▒▓█▀▄▀▄▀▄▀▄▀▄█▓▒░ OUTSTANDING! ░▒▓█▀▄▀▄▀▄▀▄▀▄█▓▒░
 
Agreed, what service.

Big shout out to all the employees at Wolverine that make every experience a positive one. Just last week I was dealing with Tyson and again the customer service is just unreal. Really great guys to deal with, flexible and accommodating. Because of this, I will continue to checkout their store first when i need something.
 
I like the part where some of us asked for a low volume custom project (the SAM LongSlide) and Mr. Wolverine not only gave us a reply but he's gone out of his way to make it happen. When they arrive, my stainless is going to wear the Wolverine Supplies logo with pride.
 
Their store is big enough, lots of firearms to look at, even many interesting historical pieces on display but not for sale. Wolverine service is outstanding in my experience. In fact I can't go there in person anymore because the temptation to spend big $$ became too much when the staff show the latest and greatest in-stock inventory. I just had to go cold turkey so I did not end up broke.
 
Many customers might not be aware that Wolverine is one of the few gun importers in Canada. Wolverine stocks a significant number of gun stores in Canada. The fact is not hidden, its on their web site front page http://wolverinesupplies.com/stocking-dealers

Wolverine testimonial? I had, what was for me, a pricey special order item I had put down about at 25% deposit. Wolverine found out the gun manufacturer had six back orders in front of me for their rare gun model, & would take about a year to arrive in America, then make its way north to Canada (minimum). When the gun finally arrived at Wolverine, I had to delay final payment.... for several weeks. The salesman was 100% professional throughout the delay. I have made orders before that purchase, and since.... with customer service as good as Wolverine's, I come back with my business out of what can almost be described as an obligation. You might not have a question for your order, but rest assured the time would be taken for you, if you did.

Guns are a unique business in Canada. With barriers to new entrants such as importing gun laws, and volumes needed to get decent pricing from, typically, America, I'd suggest Wolverine is well positioned for both retail & wholesale.... they don't undercut the dealers they supply. It really is not easy to replicate the customer service specialty retailers like Wolverine have to have, to survive. When I make one of my infrequent trips to Edmonton, there is a gun dealer there, part of the Wolverine Dealer Network, that always has what I need: consumables mostly, such as ammo & cleaning stuff, although they have taken my phone orders for guns they have in stock that Wolverine doesn't carry as part of their online retail business.
 
As I recall, twenty years ago Wolverine was just an office area at the side of his house. It had a desk and a table, and merchandise stored around the room. Sales back then were through ads in papers like the gunrunner or access to firearms, and at gun shows. As this interweb thing started to take hold, the business adapted. John opened a smallish retail store on the property, and you saw less and less of him at the gunshows. The smallish store was too small from day one, and there have been a couple expansions since. Now, as could be expected, there is more space devoted to shipping and receiving, gunsmithing, and storage than for the retail portion. About the only gunshows I see Wolverine at now-a-days is the Brandon show and the Calgary show.

The two strongest points that make Wolverine great are his business ethic and his customer service. John is smart enough to know that anything that is good for the general hobby/sport/business is in the long run good for him. That includes helping other businesses in the trade be successful. Some others in the business have never learned that.

The other thing that has helped them is the ability to adapt to the changing rules and regs. After his initial build of the store, and the black cloud of C67 really started to set in, John mentioned that if he had known how encompassing it would be, he may have re-thought building the initial store. Around that time it seemed like a lot of gunstores were dropping like flies. Now, some 13 years later, they have had multiple expansions, and are truly regarded as one of the top firearms dealers in the country.

The store has something for anybody in the gun game. From milsurps to handguns, from hunting goods to black rifle. It is very few times I have gone there and left empty handed.
 
They are distributor for a lot of brands and can custom order many things.

I remember about 7 years ago I ordered a custom SIG from their german mastershop through Wolverine. After waiting like 8 month the pistol finally arrived but it wasn't up to spec. John himself told me in his best "french" that "the sight installation looked like sh*t". They offered me to keep it at a discounted price or they would reorder what I wanted (No pressure from them). A pistol was re-ordered and it came with the perfect specs within 4-5 months if I remember correctly.

Very professionnal and knowledgeable team, they will take time to answer all your questions or, if it ever happens, to get the answers you seek.

Cheers to John and his team! :)
 
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