Is it really worth shopping at this store? TENDA

I tried to buy a Holosun greendot a few months back when they started carrying them. Tenda phoned the RCMP to run my PAL and declined my purchase because it was $3 over their "store policy" (insurance on the item was $4.50) for first time buyers. I called and spoke to the sales rep and he informed me that they have dealt with large purchases and fraud in the past so they have a policy for first time buyers. I could not find said policy on their site. I also asked if people who commit fraud phone them to follow up on their order and insure products.

I also let Tenda know I will not be sending them a money transfer (as per their solution) for the Holosun because Visa gives me extra protection.

It is nice to be on a high horse during a pandemic. I will take my business elsewhere.

There is a lot of fraud with optics that goes on. I cant really blame them for trying to protect themselves.
 
I have to agree! I’m 5 minutes from Tenda
I place an order two weeks ago they charged $20 shipping on $80 order and I still don’t have it.
Makes me wonder. Do they even want to stay in business or are they just giving up.

If your 5 minutes away why would you get shipping? It specifically says “free ship over $300”. If you chose to ship than your at the mercy of the shippers/receivers and your package goes in the line. I bet if you picked it up you would have had your stuff by now.
 
Why was a PAL involved in a sight purchase?

Are they running it through the RCMP as a form of credit check?

First off, I wouldn’t have given it to them for that sort of purchase.

And secondly, I would be complaining, rather strongly, to the RCMP about the nature of their inquiry...

That's the funniest part. I didn't give them my PAL because it is not required for the purchase. So they rant it by the RCMP and the billing address and PAL didn't match. I also called to explain and they were not interested and when I asked to speak to a manager the employee spoke to him on my behalf.

Inspector Gadget at Tenda doesn't realize that there are a few John Smith's, Joe Brown's and William Dingleberry's in Canada.
 
I shop here a lot too, they are great.
Never got an order via shipping, i just go to the store and pick it up.

Always fun to go in anyways :).

Im sure they ship fast as possible, they are a large store with a ton of staff.
Also they are VERY busy during sales or hot-times...
 
I ordered a variety of items that were all in stock, but after a week of waiting for the order to ship, they removed 2 items that were oversold and shipped the order at the same time.

A normal business would have notified the customer and allowed for corrections before shipping the order incomplete.

That... especially when you need to prove them the order was incomplete to get your money back!
 
That makes absolutely no sense at all and straight up seems not to be true. How in the heck are you buying your ammunition from Ontario and having it shipped all the way over there ?
 
Back
Top Bottom