I've got a problem with Browning

my work always takes care of the coustomer first. then deal with the warranty company after. you bought the gun new with warranty simple as that. he store needs to make you happy first then deal with funds later.
 
Pud doesn't seem to want your continued business. In light of that, I'd make something to fit into that recess and epoxy it into place.


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On those times when I've ran up against a brick wall from Canadian suppliers I have had some luck in taking the case higher up. I doubt this is the very first time that one of these caps has fallen off and expect that Browning North America has dealt with similar complaints. Might be worth putting some pressure on Bashaw and Browning Canada from above.

http://www.browning.com/customerservice/qna/detail.asp?id=35
 
Gatehouse said:
The sky is falling...
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:D

Glued on grip cap falling off aside... My biggest problem with Browning is they have no resale value. For some reason they are the half ton Ford of hunting rifles, even though they're less common than some of the other options. I've owned two new Browning centerfire bolt actions, neither impressed me, and both took months and months to sell despite being priced ridiculously cheap for as new guns. Lost my shirt on both, harshly, and they seemed not to be terribly well designed guns of modest quality, and didn't shoot any different than any other option on the market, so never again. Likely my least favourite mainstream manufacturer- unless we're talking true Brownings, from decades ago.
 
grip cap

I have had the grip cap fall off on two Remingtons, one rifle and one shotgun. The epoxy they use doesnt work. I found both caps and fastened the rifle cap back using a screw. The shotgun was new so I took it back to the dealer. They epoxied it back on, it fell off again a short time later. It seems like an industry problem.
 
When I had called Browning Headquarters in Missouri I wasn't really given the time of day, and was told to call Browning Canada in Montreal.

So I did that on Wednesday of this week [2 days ago]. A fellow by the name of Carl said that he would try to find a replacement carbon fiber stock in the US if he could. He didn't think it was likely to find one, because these are a limited edition run. If a replacement stock couldn't be found, then he was talking about all the other less desireable options I mentioned above.

So I just got off the phone again with Carl at Browning Canada's headquarters, and he said that he did find one, and it is ordered, and is to be shipped to Bashaw Sports [the nearest certified Browing repair shop to Calgary]. The stock is to be replaced by them under warranty, I just have to send in my rifle to get that done.

I'm pretty happy that they were able to find a replacement stock. I guess I was lucky. I hope this new stock doesn't have the same problem down the line. Next time I'm sure I'll be out of luck!


Thanks to everyone who gave ideas and offered help. It's much appreciated.
 
I wonder if they'll let you have the buggered stock?
Out of the bs this put you through and the freight charges as well.
Then you could putter with making a custom cap for the original stock.
 
I wouldn't worry about it, and just make a new grip cap... cheaper than shipping your rifle across the country and you don't have to give it up for an unknown length of time. That said, congrats on doing the leg work and getting the result you wanted- a tough thing these days. If you want a maker to make things right, no matter what, go to much smaller brands. A Martini & Hagn custom for instance, doesn't matter the issue, they'll fix it, even years later and even if it may not have been their fault. But, you pay for it. :)
 
Ardent said:
:D

... My biggest problem with Browning is they have no resale value.
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:eek: You mean you would SELL a firearm you own!! I never sell, only buy .. which explains why I needed another safe. There is a 14 gun one on sale at CT today by the way, only $149 and it comes with the cute little lock box as well.
 
Well, I know Browning surely isn't as fancy as some, but I had the Composite Stalker x-bolt for a few years, and it's never given me any problems, so I figured buying the Carbon Stalker would be good as well. They're making things right... or at least so I'm told. So I can't knock Browning too hard.

From other posts the Ardent has made, I'm sure he's got some pretty fancy and expensive rifles, and I'm under no dilusions about how the x-bolt ranks in comparison.
 
Browning makes a good and accurate hunting gun and in my neck of the woods have a good reputation. I have three of them, a BLR, BAR and an A-BOLT and have had no issues with any of them.
It's too bad about your customer service issue, I am hoping they will make it right for you.
 
I checked out an X Bolt a couple years ago when they first came out and I thought it was a womans gun, at least to me, but maybe cuz I'm a big guy.

I found it too small, bolt knob tiny, etc...

I did think it was very made though.
 
Browning customer service and their attude is why I have not bought a browning gun since the time I requested an exploded drawing for a model 78 I had.
Browning Canada told me that I was not to take THEIR gun apart.
I said fine and sold THEIR GUN. That was 30 years ago and the last Browing I will ever own.
 
CZ_Brno said:
Not all Browning's are bad.

The Browning guns made in Belgium by F.N. until the mid '70s were fine.

The Superposed is still manufactured at the Browning Custom Shop in Liège, Belgium.
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Indeed. I don't know how anybody can like A-Bolts/X-Bolts, knowing that Browning once sold rifles like this:

dscn3853.jpg_thumbnail0.jpg


Browning would do well to have Miroku resurrect the old Mauser-actioned rifles.
 
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