marstar, ALWAYS SOLD OUT

CanadianAR said:
I don't know how often their website is updated. Your best bet is to actually call them.
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If you have to call to find out the availability of a product, then their website isn't worth a pinch of sh*t. Sorry, but a website is by far the most efficient and effective means of doing business. If a company can't maintain their site I will be hesitant to spend more of my time on the phone asking for random stuff.

TDC
 
You should go on the marstar sub forum. There you can ask john why his site is the way it is. I used to love that site. I would say it was my favourite site to go to untill I noticed everything I wanted was sold out. I don't go there anymore. :(
That's supposed to be a frowney face

Jeff
 
hdffej said:
You should go on the marstar sub forum. There you can ask john why his site is the way it is.
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Yes, but then John will take that personally and go on a long rant.

John should spend less time attacking CGNers who make valid criticisms about the site, and more time changing the text on the website so it's accurate and the complaints would go away.

But what do I know.
 
Wildbore said:
Yes, but then John will take that personally and go on a long rant.

John should spend less time attacking CGNers who make valid criticisms about the site, and more time changing the text on the website so it's accurate and the complaints would go away.

But what do I know.
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Actually I think john is very open to questions.. What sets him off are those people that think they know things or try to tell him things.. Ask a direct question and you will get a direct answer.. ##### complain and moan and you will get a shot across the bow...
 
I wish I would have called them 3 years ago when i bought my M14s, site said sold out, so I bought locally and paid almost $600.. When I called to see if they had any spare mags at least, I asked if they are still sold out-Guy there replied they still had 115 M14s's still in stock so wtf?

By the way, Cabelas in Winnipeg is the same, order something from there, 2 weeks in the mail a letter comes saying "they are out of stock" or backorder.

If you are going to put the whole friggin catalogue on the website, the least that could be done is update daily.
 
Having met John, I can attest for bear.23's comment. John is a very reasonable guy. When one has to deal with the kind of bullsh*t he deal with in a country where legal firearms business is scrutinized more than all the shady businesses of the world combined - not to mention hearing the "advice" or hundreds of people who have no business sense other than perhaps selling a used cell phone on Kijiji - it may affect your character at times. Then again, John is also an old-school fella in a new-school world. It can be a steep learning curve. He's hired the right people to get the site running the way you guys want it to. Give it time.
 
Then, stop calling. Wait a couple of months. Check the EE. There are many options available to you.
 
Marstar is a good place to buy stuff have done it a lot in the past an will shurely do it again... Now that true that they are out of stock somethime and when i did discover CGN i discover a bunch of good sponsors, just going around the sponsors and i always found an item or a piece a rifle or a scope that i needed, i did spend at least 3 times more since i found CGN and that ok somethimes de money is there, we are just lacking the opportunity... Cheers. JP.
 
marstar is a good company to buy from but any items that they seem to sell a lot of they only have a few on stock and they sell quick and it takes them many months to get new stock back in.
 
Much of the problem comes from Marstar dealing with small and obscure suppliers from unlikely countries that no-one else even thinks of contacting. Marstar doesn't want to remove "sold out" items because they could turn up again without warning but they can't promise a delivery date either.

Don't take this as gospel, I'm just guessing, but I have had good luck dealing with them in the past and intend to do more business with them in the future.
 
That why having a lot of goods sponsors, i always get what i want, there aint no such thing of to much of a good thing... Cheers. JP.
 
They seem to be spending more time on their Facebook page...you could always check that out (I know I won't) if you're looking for something.
 
BRORDO;
"They seem to be spending more time on their Facebook page...you could always check that out (I know I won't) if you're looking for something. "

Well now, this is interesting, people asked that we have an active presense on Facebook and Twitter.... We assigned that project to JD, since that time we have made every effort to keep our customers and other interested parties fully informed.

According to you this is wrong, we apologize if the displeases you
John
 
KVELDULF;
"Much of the problem comes from Marstar dealing with small and obscure suppliers from unlikely countries that no-one else even thinks of contacting. "

To some extent you are quite right, when it comes to surplus material and surplus munitions we do run into long lead times. We can have delays at major factories when we are not satisfied with the QC, as happened with the recent lot of M-305s....


"Marstar doesn't want to remove "sold out" items because they could turn up again without warning but they can't promise a delivery date either."

Quite right, thank you for understanding, as a matter of fact our new web site will enable us to easily remove items not in stock.
We will no longer discuss, estimate or otherwise talk about planned deliveries, off shore purchases, special deals, etc, etc UNTIL they are in the Candian warehouse, that should cut down on the flack somewhat....
Thank you for your interest and understanding
John
 
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